SKU list
Click Download SKU list to view specifics for each shipment, including ship-to and ship-from addresses and individual SKUs included in the shipment.
See the following table for more information about each field in the SKU list.
Field definitions
| Download Header | Description | Example |
|---|---|---|
| Shipment ID | Encrypted Amazon shipment ID | FBAPMK5M |
| Name | The name of your shipment | FBA_DSCP_1 |
| Plan ID | Encrypted Amazon plan ID for your shipping plan | PLN1HN2F |
| Ship To | The destination address of your shipment | Amazon.com, 4255 Anson Blvd, Whitestown, IN, US, 46075 |
| Total SKUs | The number of products in your shipment | 4 |
| Total Units | The total number of units in your shipment | 48 |
| shipment-total-cases | The total number of cases in your shipment (displayed in Case-Packed shipments only) | 48 |
| Merchant SKU | Merchant Stock-Keeping Units (SKUs) are unique blocks of letters or numbers that identify your products. | AB-RED-8675309 |
| Title | The title of your product | Toysmith Nonstick Bakeware Set |
| ASIN | Amazon Standard Identification Numbers (ASINs) are unique blocks of 10 letters or numbers that identify products. ASINs are assigned by Amazon. You can find the ASIN on the product detail page. | B003ZYF3LO |
| FNSKU | Fulfilment Network Stock-Keeping Units (FNSKUs) are unique identifiers assigned by Amazon to products stored in and fulfilled from Amazon fulfilment centres. | X00000E5TX |
| external-id | UPC, EAN or ISBN for your product | EAN: 0711219805304 or ISBN: 1565125645 |
| Condition | The condition of your product. | New or Used-Good |
| Units per Case | The number of units of the product per case (displayed in case-packed shipments only) | 1 |
| Number of Cases | The number of cases of the product in your shipment (displayed in Case-Packed shipments only) | 1 |
| Dispatched | The total number of units of your product in your shipment | 12 |
| Policies and Requirements | Features and Fees | Managing FBA Inventory | Business Analytics | Resources |
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This page provides detailed information about that functions that can be executed from the Shipping Queue (Inventory > Manage FBA Shipments) in Seller Central, including how to check the status of a shipment and how to cancel a shipment.
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The Shipping Queue displays your shipments to Amazon's fulfilment centres and the status of each shipment.
From there you can return to the shipping workflow to work on a shipment or track a shipment's progress.
Shipment Status
Below are definitions of the statuses you might see for your shipments.
| Status | Description |
Functions Available |
Working: |
You have begun to enter information in the shipping workflow, but more information is required. |
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Ready to Ship: |
You have entered the required information in the shipping workflow. You have not clicked "Mark as Shipped" yet. |
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Shipped: |
You have clicked "Mark as Shipped" in the shipping workflow. |
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In-Transit: |
The carrier has reported that the shipment is in-transit to one of our fulfilment centres or an appointment has been made for delivery (Less than truckload (LTL) and full truckload (FTL) only). |
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Delivered: |
The carrier has reported that the shipment is delivered to the fulfilment centre. |
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Checked-In: |
The fulfilment centre has reported the shipment as delivered and your inventory is being processed for fulfilment. |
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Receiving: |
The shipment contents are being scanned and added to your Inventory Amazon Fulfills. |
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Closed: |
All of the inventory in your shipment has been processed and is available for fulfilment or 60 days have elapsed with no activity so the shipment was automatically closed. |
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| Cancelled: | You have cancelled the shipment. If the shipment was In Transit, Delivered, Checked-In, in Receiving, you will need to arrange to have unreceived inventory returned to you. |
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| Deleted: | You have deleted the shipment. |
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| Error: | There is an error with your shipment. Use the Contact Us form for more information. |
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- After you have marked your inventory as shipped, only change quantities or SKUs to clear up any discrepancies between what you have shipped and what you have entered in the shipping workflow.
- After you have marked your inventory as shipped, the shipping information you can edit will depend on the delivery type and the carrier you selected.
- If you cancel a shipment after you have sent it, contact your carrier to have your inventory returned. If the shipment's status is "Receiving," any inventory already scanned will remain in inventory unless you submit a removal request. Make arrangements with your carrier to return your unscanned inventory.
Editing a Shipment
Until the shipment is received, you have the ability to make edits as mentioned above. All shipments can be cancelled, with the exception of shipments that have been Closed.
If you discover that what you have shipped does not match what you have entered in the shipping workflow, you can edit your shipment up until it has been received at the fulfilment centre. From the Shipping Queue follow these steps.
- Click on the Shipment Name or "Work on Shipment" (this can also be "View and Track" if the status is "Shipped" or later).
- Click the step in the workflow bar where you want to make edits.
- Make the changes and click "Save & Continue."
are locked (read-only) and cannot be edited.Deleting or Cancelling a Shipment
You can delete or cancel a shipment if the status is not "Closed." If you have already shipped your inventory, make arrangements with your carrier to have the shipment returned or rerouted.
From the Shipping Queue, you can delete (cancel) a shipment.
- Click on the Shipment Name or the "Work on Shipment" button (this can also be "View and Track" if the status is "Shipped" or later).
- Click "Delete Shipment" or "Cancel Shipment" (depending on the status of your shipment) at the bottom of the screen.
Once a shipment has been deleted or cancelled, it can't be reopened.
When your shipment is in "Receiving" status, you can verify whether your inventory has been received by checking the quantities received in the shipping workflow Summary. If there is a discrepancy in the shipment, it will remain in "Receiving" status until the discrepancy is corrected. The discrepancy could be for any of the following reasons:
- Items are not labelled properly
- No sticker
- Mislabelled (sticker does not match item)
- Labels not scannable (low ink or toner in your printer, smudged labels)
- Labels missing information (barcode, FNSKU, title)
- Items are not listed on the website or have an unknown title (listing needs to be created)
- Items are not listed with the Shipment ID
- More items were shipped than what is expected (overage)
- Items are missing
- Items are damaged
- Items don't match indicated condition (new, used, etc.)
Note: Storage fees may apply to all items received whether processed for fulfilment or not.
If it's been more than three business days since your inventory was delivered to our fulfilment centre, and it has not been Closed, file a support case by using the Contact Us form.
Inbound Shipment Notification
After you ship your inventory, you have the option to receive notifications as your inventory arrives and is checked in to an Amazon fulfilment centre. There are three notifications you can receive by e-mail.
| Inbound Shipment Checked-In |
Notifies you when an inbound shipment has been checked in to the destination fulfilment centre. |
Inbound Shipment |
Notifies you when inbound shipment inventory is being processed into inventory at the destination fulfilment centre. |
Inbound Shipment |
Notifies you when an inbound shipment's contents have been fully received into inventory at the destination fulfilment centre. |
You can enable or disable these notifications. The default for all accounts is "enabled." You can change the settings by going to Seller Central > Settings > Notification Options.
- Click "Edit" under Order Notification.
- Next to Inbound Shipment Notifications, select your preferred option: "enabled" or "disabled."
- Click "Update" at the bottom of the page.
You can modify a shipment up until the time it has been received at the fulfilment centre. From the Shipping Queue, click the Shipment Name or the "Work on Shipment" or "View & Track" button. This will take you directly into the shipping workflow where you last left off.
