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This article applies to selling in: United Kingdom

Shipping and routing requirements

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfilment centre, disposal or return of inventory, blocking of future deliveries to the fulfilment centre, charging for preparation, or for non-compliance at the fulfilment centre. Please share these requirements with your carrier or vendor to ensure that they fully understand them.

The following requirements apply to all boxes delivered to Amazon fulfilment centres whether by small parcel delivery, less than truckload (LTL) or full truckload (FTL) delivery.

  • Each box must be limited to contain only one Shipment ID.
  • Each box should weigh no more than 23kg, unless it contains one single oversized item that exceeds 23kg. Boxes weighing more than 15kg must be marked "Heavy Package" (viewable from both the top and sides of each heavy-weight container). Cartons weighing more than 23 kg must be broken down into smaller shipment weights.

  • Carton dimensions should not exceed 63.5 cm on any side, unless the dimension of a single deliverable unit exceeds 63.5 cm in itself.
  • All boxes must be standard deliverable containers that will sufficiently protect the contents during transit and processing at Amazon's fulfilment centres. Examples of appropriate containers include RSC (regular slotted carton), B flute, ECT-32 (edge crush test), 200BH (burst strength). Boxes must not be secured or bundled together using plastic straps or tape.
  • Boxes must not be bagged or covered in stretch wrap.
  • Boxes must not be covered in packing tape as this prevents them from being able to be recycled.
  • Neither point-of-sale containers nor bulk boxes may be used for delivery.
  • Products to be sold as sets (for example, a NASCAR® set of six unique HotWheel® cars, sold as one unit) must be marked as sets on delivery containers and packaging. This includes multi-volume set media publications. Place markings for sets on the top of the container over the box flap joint.
  • Boxes must be packaged so that the contents can withstand the rigours of transportation and processing at Amazon Fulfilment Centres. If you need to use dunnage while transporting your deliveries to the fulfilment centre, ensure that you use Amazon-approved forms of dunnage.

List of approved forms of dunnage:

  • Air pillows
  • Full sheets of paper
  • Polythene Rolls
  • Newspaper
  • Thermocol Sheets

List of unapproved forms of dunnage:

  • Shredded paper
  • Thermocol chips
  • Styrofoam peanuts
  • Crinkle wrap

To know how you can pack your shipment to an Amazon fulfilment centre, refer to the help page FBA packing video tutorials.

For detailed box labelling, refer to the help page Small Parcel Delivery to Amazon

Physical Delivery Requirements

  • We only accept the following types of pallet:
    • In all EU countries – 800x1200 mm Euro/CHEP certified DIN 15146
    • In the United Kingdom only – 1000x1200 mm 4-way access wood pallets, GMA grade B or higher.
  • Pallets delivered internationally must be heat treated to ISPM-15 standard.
  • Pallets can be built up to a maximum of 1.8 metres high, including the pallet. Double-stacked pallets: 2.7 metres for DE/CEE and 3.0 metres for UK, FR, IT and ES. For details, see EU FCs addresses and delivery specifics prior to shipping items.
  • Regardless of the pallet option, pallets must not exceed 500 kg in gross weight including the weight of the pallet.
  • Palletised deliveries must be made on a vehicle that is able to reverse up to our loading bay door and allows access to the rear of the vehicle by powered industrial pallet trucks. This should be at least a 7.5t vehicle or greater with a reinforced floor.
  • All pallets must be stretch wrapped in plastic.

For detailed pallet, pallet label and vehicle requirements, refer to the help page Arranging for a Truckload Delivery to Amazon (FTL/LTL).

Note:
  • We cannot accept packages that are handed in at the reception.
  • Private domestic vehicles are not allowed to make deliveries to Amazon's fulfilment centres. To avoid disappointment, we strongly recommend that you use a reputable carrier company to deliver deliveries on your behalf.

Delivery and Routing Requirements

Acknowledgement for Huawei items

You acknowledge that the US Department of Commerce Bureau of Industry and Security has restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are responsible for complying with these restrictions, as updated from time to time, in relation to any products, software or technology ("items") that you receive from Amazon or its affiliates. This includes ensuring that you do not remove, transfer or accept any items, including inventory, that are subject to these restrictions from Amazon or its fulfilment centres if you are a Huawei Listed Entity or for the purpose of transferring or delivering such items to a Huawei Listed Entity.

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