Important: Failure to comply with FBA product preparation requirements, safety requirements and product restrictions may result in the refusal of inventory at the Amazon fulfilment centre, disposal or return of inventory, blocking of future deliveries to the fulfilment centre, charging for preparation or for non-compliance at the fulfilment centre. Please share these requirements with your carrier or vendor to ensure that they fully understand and adhere to these requirements.
The following requirements apply to all small parcel deliveries delivered to Amazon fulfilment centres.
All small parcel delivery boxes must have shipment labels.
Indicate the number of box labels you will need (one per box) and print them using laser printer. Do not use inkjet printers as barcodes may become unscannable due to the ink smudging or running.
Do not include messaging on shipment labels or other labels applied on boxes.
Carton dimensions should not exceed 63.5 cm on any side, unless the dimension of a single shippable unit exceeds 63.5 cm in itself.
Each box should weigh no more than 23kg, unless it contains one single oversized item that exceeds 23kg. Boxes weighing more than 15kg must be marked ‘Heavy Package’ (viewable from both the top and sides of each heavy-weight container). Cartons weighing more than 23 kg must be broken down into smaller shipment weights.
Place each label on the outside of each box taking care to ensure that the physical contents of the box match with the carton number in the shipping plan.
Position the labels so they will be easily visible when receiving at the fulfilment centre and do not cross the box seam.
Print the full set of labels. Because each label is unique, do not photocopy, reuse or modify for use on additional boxes.
Shipment labels must not be placed on the seam of the box where they can be damaged when the box is opened, which makes the barcodes not scannable.
Whenever possible, place shipment labels no closer than 3 cm /1.25’’ from any natural edge of the box, in such a way that the tape used to seal the box does not cover any barcode or critical information.
Guidelines for carriers
Only professional carriers are allowed to make delivery appointments with Amazon fulfilment centres.
Amazon does not allow general public deliveries.
Carriers must adhere to our delivery requirements and safety standards.
All carriers need to supply evidence that goods were handed over to the designated Amazon fulfilment centre. Proof is provided through a time stamp for drop-off at Amazon premises and the signature or name of an Amazon employee.
Please keep in mind that your shipments for the German marketplace, which are assigned to Fulfilment Centres in Poland or Czech Republic and not using Partnered Carrier Programme with DHL, will be directed to logistic service providers. The addresses will be automatically generated during the shipment creation via Seller Central on your shipment label.
The address is for WRO5 Fulfilment Centre Finsterwalder hub in Halle/Saale:
Finsterwalder Transport und Logistik GmbH
To schedule an appointment for a Small Parcel shipment with Finsterwalder, your carrier needs to book an appointment at Finsterwalder Booking to avoid waiting time.
The address for other Fulfilment Centre in Poland and Czech Republic is Amm hub in Nürnberg:
Amm GmbH & Co KG Spedition
Hamburger Str. 99
To schedule an appointment for a Small Parcel shipment with Amm hub in Nürnberg, your carrier needs to write to email@example.com and book a slot to avoid waiting time.
Amazon Partnered Shipments
We also have the Amazon Partnered Deliveries programme for small parcel deliveries at discounted rates.
Carriers that provide this service:
UPS in France, Spain, Italy, UK and Germany.
DHL in Germany.
Learn more about the Amazon Partnered Carrier Programme.
If you are using an Amazon partnered carrier, you must enter the dimensional data for your small parcel delivery boxes. These dimensions are used to calculate dimensional weight, which may be used to determine fees if the dimensional weight exceeds the actual weight.
Learn more about weight and measurement requirements.
Review Shipping and Routing Requirements for weight, dimension and shipping requirements that apply to all shipping methods.
For larger shipments, refer to Arranging for Less Than Truckload (LTL) or Full Truckload (FTL) Deliveries to Amazon.