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This article applies to selling in: United Kingdom

Statement View

The Statement View of the Payments report contains the following information:

Beginning Balance

  • This is the balance that was reserved at the end of the previous statement period to cover chargebacks, refunds or fees. It could include funds that we were unable to transfer to your bank account.

Payable to Amazon

This section only appears when the seller account had a negative balance at the end of the last settlement period. This section shows the amounts paid by the seller or credited by Amazon to offset a negative balance at the end of the last settlement period.

  • Repayments: The amount paid to Amazon during the current settlement period to offset a negative balance at the end of the last settlement period.
  • Amazon Credit: The amount Amazon has credited to the seller account during the current settlement period to offset a negative balance at the end of the last settlement period.

Orders: This section displays order totals since your last settlement period.

  • Product charges: Product sales only. It does not include shipping, gift wrap or other amounts.
  • Promo rebates: Rebate charges for any rebate promotions you created.
  • Amazon fees: Order fees for products and shipping, and fees for services such as Fulfilment by Amazon.
  • Other: Amounts that are not related to product sales, such as shipping and gift wrap.

Refunds: This section displays refund totals since your last settlement period.

  • Product charges: Refunds of product sales only. It does not include shipping, gift wrap or other amounts.
  • Promo rebates: Refunds of rebate charges for rebate promotions you created.
  • Amazon fees: Amazon fees that are refunded to you.
  • Other: Amounts that are not related to product refunds, such as shipping, gift wrap and concessions.

A-to-z Guarantee Claims: This section displays A-to-z Guarantee claims granted to customers since your last statement period.

  • Product charges: A-to-z Guarantee claims for product sales
  • Amazon fees: Amazon fees that are returned to you for A-to-z Guarantee claims.
  • Other: A-to-z Guarantee claim amounts other than the product refund or Amazon fees, such as for shipping or sales tax.

Chargebacks: This section displays chargebacks granted to customers since your last statement period.

  • Product charges: Chargebacks for product sales only and does not include other amounts.
  • Amazon fees: Amazon fees that are returned to you for chargebacks.
  • Other: Chargebacks for shipping, gift wrap and sales tax. Does not include other amounts.

Shipping services purchased through Amazon: This section displays charges and adjustments for shipping services purchased since your last statement period.

  • Shipping charges: Charges for shipping labels and other shipping services purchased through Amazon.
  • Refunds: Refunds for shipping labels and other shipping services that are credited to your account.
  • Amazon fees: Transaction fees for shipping labels and other shipping services you purchased through Amazon.
  • Carrier Adjustments: Charges and credits for shipping service purchases that did not match the carrier-reported charges for the shipped packages.

Selling Fees: This section reviews the Selling Fees that are deducted from your account balance.

  • Subscription fees: The monthly subscription fee for your selling plan.
  • FBA fees: Non-order fees such as storage of inventory at our fulfilment centres, order removal, and reimbursement and balance adjustments.
  • Other: Miscellaneous fees that are not related to the monthly selling plan or FBA fees.

Other Transactions

  • This section displays the total of the charges and credits not related to a specific order, such as subscription fees or adjustments charged or credited by Amazon. This also includes any reserve carried over from a previous settlement period. If a disbursement to your bank account fails, the balance of your previous settlement will be displayed here.

Closing Balance

  • This is the balance in your seller account at the end of the statement period. We calculate it by subtracting the unavailable balance (if you have one) from the total balance.
    • Total balance: Combines orders, refunds, shipping services and other transaction amounts.
    • Unavailable balance: The amount that Amazon reserves in case of claims, chargebacks, refunds or fees.

Transfer amount and date

  • This line item shows the estimated amount that Amazon will attempt to transfer to your bank account the next time we settle your account, and the date of that transfer. After a transfer is initiated, it can take up to 5 working days for the money to appear in your bank account. The actual transfer amount is subject to change until your account is settled for the statement period.

    If the account balance is negative at that time, we will charge the credit card that is on file in your seller account.

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