There are two options for packing products to be sent to an Amazon Fulfilment Centre:
The inventory you send to Amazon may be split into multiple shipments assigned to different fulfilment centres based on the product size and category and other fulfilment network factors, such as special product storage and handling requirements at the fulfilment centre.
Yes. Our Premium Placement Program is a paid inventory placement service that enables you to send your eligible shipments to the fulfilment centres of your choice. Once you are registered to the Programme, all your eligible shipments are sent to these fixed fulfilment centres. You can find further details on the FBA Premium Placement Programme Terms and Conditions page in Seller Central.
Please note that certain products, including Clothing, Jewellery, Shoes, Media, oversize and products with special preparation or handling requirements (such as"Hazmat") may still need to be dispatched to other locations.
When you create a new shipping plan through the Send/Replenish inventory option in the Manage Inventory page of your seller account or you work on an existing shipping plan which has not yet been completed, you are guided through the preparation of your shipment to an Amazon Fulfilment Centre and prompted to select one of the following delivery methods:
Fulfilment by Amazon Shipping and Routing Requirements apply to all boxes shipped to Amazon fulfilment centres whether by small-parcel delivery or pallets. Please read these requirements carefully to ensure your shipment is successfully received into the fulfilment centre.
Once you have chosen your delivery method and carrier, you will be then able to enter the following references received from your carrier in order to enable tracking of your products in-transit:
To avoid disappointment, we strongly recommend you use a reputable carrier company to deliver shipments on your behalf. Private domestic vehicles are not allowed to make deliveries to Amazon's fulfilment centres.
Yes, our Partnered Carrier Programme gives FBA sellers access to preferred transportation rates for small-parcel deliveries to our fulfilment centres.
When you create a new shipping plan through the Send/Replenish inventory option in the Manage Inventory page of your seller account or you work on an existing shipping plan which has not yet been completed, you are guided through the preparation of your shipment and prompted to generate shipping labels. For small-parcel deliveries, you must print shipping labels (one per box), containing the destination address and return address, to be affixed to the outside of each sealed box in addition to the carrier label.
Adhesive blank labels can be found at most office supply stores, or you can purchase them online on Amazon websites.
No. Sellers with shipments that originate from overseas will need to arrange the import and customs clearance of the shipment and then arrange for the delivery to our facility. Amazon may not be used as the consignee, importer of record or final address when shipping from overseas.
All shipments require delivery appointments except for small parcel deliveries by our Partnered Carrier. Please note that in the absence of a delivery appointment, the fulfilment centre may refuse to accept the shipment.
To schedule a delivery appointment with the Fulfilment Centre, you must download the Fulfillment by Amazon Booking Form, fill it out and e-mail it to your carrier. You will need the FBA Shipment ID and Amazon reference ID to complete the form. You can locate these numbers as well as other shipment information on the Prepare Shipment page on the shipment creation workflow. Your carrier will use this information to schedule a delivery appointment with the fulfilment centre via the Carrier Appointment Request Portal.
Most carriers assume limited liability for damage or loss in transit depending on the cause. If your units are damaged, we recommend filing a damage claim with your carrier. Amazon is not responsible for damage during shipment to a fulfilment centre.