To ensure that buyers have a consistent experience, Amazon requires sellers to have return policies that are at least as favourable as the Amazon return policies
For more information about this policy, see Amazon.co.uk return policies
To help provide the best experience for buyers, the return information on your Amazon Seller information and policies page clarifies that buyers may return products to you in accordance with the Amazon return policies. The return information directs buyers to the Amazon return policies and gives buyers the ability to contact you for information about more favourable policies that may apply.