Scheduling a delivery appointment with the fulfilment centre is mandatory for:
Less-than-Truckload Delivery bookings are made via our Carrier Central . Ask your carrier to create a carrier account and book a delivery appointment with the fulfilment centre via Carrier Central. The fulfilment centre will respond to your carrier within 24 hours to determine the best delivery time. The carrier can also request changes to the appointment via Carrier Central.
If for any reason your carrier cannot make an appointment on your behalf, create a Carrier Central account yourself and book a delivery appointment for your consignment following the instructions in the manual that can be found in Carrier Central.
Do not request multiple appointments for the same delivery.
Your carrier will need the following information to book a delivery appointment for your consignment. Provide your carrier with the following information as it appears in Seller Central. To do so, you can download the FBA Booking Form, fill it out, and send it to your carrier.
To schedule a delivery appointment for a small-parcel delivery, not dispatched with one of our preferred carriers, download the FBA Booking Form, fill it out with the information about your consignment and send it to your carrier. The carrier must use the Carrier Central to book a delivery appointment.