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This article applies to selling in: United Kingdom

View summary information about your global business

This indicator bar summarises key data from your business across all of the Amazon marketplaces where you sell. If you can’t see any information for any of your marketplaces, you can add the marketplaces from the Sell Globally Dashboard.

You can select each indicator on the bar to view more detail and access additional information. While most indicators are updated every time you refresh the page, updates for some may take up to one hour.

Click each indicator on the bar to see more detail and get additional information. Most indicators are updated every time you refresh the page, but some may take up to one hour to update.

Sales

The Sales indicator shows your total sales in the past seven days in all the marketplaces where you sell. You can also see a graph of your sales over time by marketplace, selecting the time period (today so far or 7, 15, or 30 days). By default, every marketplace where you sell is displayed on the graph, but you can tick or untick the box next to each to choose which to display.

If you sell in multiple marketplaces, you can select a currency in which to view your sales.

Note: Currency exchange rates and conversions are provided for informational purposes only. Currency exchange rates are subject to change, and estimated sales figures may not reflect taxes or fees applicable to your sales.

You can also see the number of units you have sold in the selected time period. To see more information about your sales in a marketplace, click on the sales amount to go to the Sales Dashboard.

Orders

The Orders indicator shows the total number of pending and unshipped orders for all the marketplaces where you sell, whether the orders are fulfilled by Amazon or by you.

If you sell in two or more marketplaces, you can click the indicator to see the number of pending and unshipped orders for each marketplace.

To see more information about orders in a marketplace, click on the number of pending or unshipped orders to go to Manage Orders.

Buyer messages

The Buyer messages indicator shows the total number of buyer messages received in the past seven days which you haven't responded to yet and how many of those have been waiting for 24 hours or more.

To see and respond to buyer messages, click on the number of messages.

Account status

The Account status indicator shows if your seller account is at risk or is suspended for not meeting performance targets or not adhering to Amazon policies.

If you sell in two or more marketplaces, the indicator displays “suspended” if you have an account that’s suspended in any of those marketplaces, or “at risk” if you have an account that’s at risk in any of them. You can click the indicator to see your account status in each marketplace. For more information, see Monitor your account health.

To see more information about the status of your account in a marketplace, click on that marketplace to go to the Account Health Dashboard.

Customer feedback

The Customer feedback indicator shows buyer satisfaction with your service across all the marketplaces where you sell.

If you sell in two or more marketplaces, click the indicator to see the feedback from each marketplace.

To see more information about your customer feedback in a marketplace, click on that marketplace to go to the Feedback Manager.

Buy Box win percentage

The Buy Box win percentage shows the average time your listings were in customer views featured in the Buy Box, across all the marketplaces in which you sell. The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping baskets.

If you sell in two or more marketplaces, you can click the indicator to see your Buy Box win percentage in each marketplace.

To see more information about your Buy Box win percentage in a marketplace, click on that marketplace to go to the Pricing Dashboard.

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