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This article applies to selling in: United Kingdom

Handmade Listing Guidelines: Pet Supplies

As a Maker, your handmade Pet Supply products must adhere to the following guidelines:

  • All products must adhere to Amazon’s general Policies and agreements.
  • All products must meet the Handmade Category Guidelines.
  • Handmade prohibits listings of pet food or treats.
  • All products must adhere to Amazon’s Animals and Animal Products policies.
  • All products must comply with all applicable laws and regulations.
  • All products must be new and authentic. We do not allow any used, counterfeit, replica, trademark-infringing or knock-off products on Handmade.
  • You must follow the Handmade returns, refunds, and cancellations policy.
  • Any pet toys containing lasers must comply with the Electronics policy.
  • If you are listing Pets cosmetics or grooming products, you must adhere to the following:
    • Handmade prohibits listing healthcare products, pharmaceuticals, medical devices or any product that claims to prevent or cure disease in humans and/or animals.
    • Products must be appropriately described and labelled.
    • All information that is currently mandatory to print on product packaging must also be provided to customers on the product detail page. This can be uploaded as a secondary product image.
    • Price per unit (basic price) information needs to be provided if required by law.
    • Products that fall under the Dangerous Goods legislation (for example certain perfumes) must be packaged and labelled appropriately, and must be handled and shipped with care.

Additional information: Products offered according to weight or volume should be entered using Price Per Unit (PPU) and in some countries are required. For additional information on how to list your products with a PPU, see Amazon Handmade: List Your Products

Protecting Handmade Integrity

Amazon reserves the right, in its sole discretion, to remove a product from any Amazon Handmade category. We will notify the impacted Maker regarding the removal and the impacted Maker will have the option to appeal this decision. Notifications will be sent to the Maker through Seller Central and will include details on what is needed by Amazon to conduct an audit, as well as the timeframe in which the Maker will need to provide Amazon with this information.

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