Configuring faster Transit Times for your products is essential to maximise customer experience and improve sales. Setting faster Transit Times results in faster estimated Delivery Times, which is displayed on the product detail page and at checkout, making buyers more likely to purchase your item. Items with faster Delivery Times are also more likely to win the Buy Box on Amazon.
For international sellers, in order to be eligible to set faster Transit Times than the default Transit Times, you must meet the following performance requirements (based on orders within the past 30 calendar days):
Check your Performance metrics.
In order to retain privileges to use this feature, you must continue to report realistic and accurate delivery speeds. Failure to maintain Valid Tracking Rate of > 95% and On-Time Delivery of > 97% may result in this feature being disabled. When your eligibility is revoked, any faster Transit Times you set will be reverted back to the default.
When you become eligible to set faster Transit Times, if you are shipping from one of the following regions into the EU, Amazon will update the Transit Time in your shipping templates to a new, faster Transit Time. All new shipping templates you create will have the new Transit Time.
|Shipping location||Default Transit Time||New Transit Time|
|United States||14-21 days||7-14 days|
|Japan||14-21 days||7-14 days|
To access this feature, you will need to migrate to the new Shipping Settings.
If your eligibility is revoked and you want to appeal, please respond to the Performance Notification in your Account Health dashboard with a plan that shows you identified the problems in your delivery performance and addresses how you changed your practices to resolve them. Common remedies include: