We were unable to process your image.
The following factors can be responsible for this error:
The valid image file formats and extensions are:
Even if the URL ends in one of the three valid extensions, you should still check to make sure that the image file format is valid. Try this:
Changing an image file’s extension does not change the underlying image format. For example, you cannot turn a bitmap (*.bmp) or Adobe Photoshop (*.psd) image into a JPEG image simply by changing the extension to .jpg. A quick way to discover an image file’s format using Internet Explorer for Windows is to right-click the image and choose ‘Properties’ from the context menu. The resulting information box indicates the image file format.
Some Unix-, and Mac- based operating systems have four character file extensions such as *.jpeg and *.tiff. In such cases, simply change the extension to the three-character version mentioned above.