This article applies to selling in: United Kingdom

Error 6000: ValueName Has Invalid Characters

The value ValueName in the field FieldName : Invalid char(s) for xsd:normalizedString...

This error occurs when you provide a value that includes invalid characters. Common reasons why this error may occur include:

  • Pasting the data for a product description or bullet points from Microsoft Word.
  • Entering Type 1 High ASCII characters such as the copyright or trademark symbols.
To resolve this error, please remove any invalid characters and resubmit your data. You may find it helpful to first paste your data in a text editor such as Note Pad (Windows) or TextEdit (MacOS). This will generally strip out any non-standard characters.
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