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This article applies to selling in: United Kingdom

Create shipments with Send to Amazon

Send to Amazon is a streamlined shipment creation workflow that requires fewer steps to replenish your Fulfilment by Amazon (FBA) inventory.

With Send to Amazon, you can do the following:

  • Save time creating shipments with simplified process steps.
  • Create reusable case pack templates to provide box content information, box weight and dimensions, and prep and labelling details for shipments of single-SKU boxes. The templates are ideal when you use the same box configuration for a SKU because you will not have to re-enter the details each time you replenish inventory.
  • Pack single-SKU and mixed-SKU boxes before you create shipments, and update quantities as you pack, before you confirm your shipment destinations.
  • Choose the best option to ship your inventory as individual boxes (small parcel delivery) or pallets (less than truckload delivery).
  • Compare estimated carrier fees to make the best choice between shipping your inventory as individual boxes (small parcel delivery to Amazon) or pallets (arranging for an LTL or truck load delivery to Amazon).

Watch our video on Introduction to Send to Amazon.

Get started with Send to Amazon

To start using the workflow, go to your Shipping Queue and click on Send to Amazon near the top of the page to display the list of your FBA SKUs.

Next, follow the steps in the workflow to create your shipment:

To learn how to change or cancel your shipment, go to Send to Amazon: Change or cancel your shipment.

Switching workflows

You can switch between as many as nine active workflows. Once all shipments in a workflow have been marked as shipped, the workflow is considered complete and will no longer count as active.

To switch to another active workflow, follow these steps:

  1. Click on Active workflows.
  2. Find your desired workflow, and then click on Switch to this workflow.
    Note: You can also access workflow details from previously created shipments by clicking on the shipment name in the Shipping Queue.

Frequently asked questions

Can I convert SKUs to FBA using Send to Amazon?

No, only SKUs that already have been converted to FBA are displayed in step 1 of the shipment workflow, Choose inventory to send. To learn how to convert SKUs to FBA, go to Fulfilment by Amazon (FBA).

How can I view my Send to Amazon workflow?

You can view your Send to Amazon workflow by clicking on the shipment name in the Shipping Queue. To learn about switching between active workflows, go to the ‘Switching workflows’ section above.

How can I access the workflow details from previously created shipments?

You can get information about all confirmed shipments from the Shipping Queue and search for them using the shipment ID. Click on a shipment in the Shipping Queue to go to the Shipment Summary page. There you can track the shipment, see shipment contents and reconcile inventory. To view the shipment in Send to Amazon, click on View shipment.

Can I rename my Send to Amazon workflow?

No. You cannot rename Send to Amazon workflows at this time.

Is Send to Amazon available in Amazon Marketplace Web Service?

No, shipments created in Amazon MWS cannot currently be completed in Send to Amazon. We are working to enable this functionality in Amazon MWS.

Can I book appointment in Amazon fulfilment centres in Send to Amazon workflow?

To learn how to book an appointment through Carrier Central, go to Amazon Carrier Central: Booking an appointment

Can I book appointment in Amazon fulfilment centres in Send to Amazon workflow?

Yes. We have launched FAST (FBA Appointment Scheduling Tool) for all fulfilment centres (excluding Heavy & Bulky) in AE and SA. You can now book appointment directly through Seller Central. Do not raise appointment request through Carrier Central tool after you have scheduled an appointment through FAST.

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