Turkey Value Added Tax (VAT) Frequently Asked Questions

Why is Amazon collecting VAT on certain fees?

Under Turkish VAT rules, Amazon will calculate and collect 18% VAT on monthly subscription fees and Selling on Amazon fees related to sales made by sellers who meet the following criteria:

1. Do not have a valid VAT registration number;
2. Are residents of Turkey; and
3. Sell on the Amazon website

How does Amazon calculate VAT on monthly subscription fees and Selling on Amazon fees?

Amazon will charge the standard rate of VAT applicable to your country of residence for any monthly subscription fees and Selling on Amazon fees.

How do I provide my VAT registration number to Amazon?

1. Sign in to Seller Central.
2. Under Settings, choose Account Info.
3. In the section Tax Information, click on VAT/GST registration number.
4. From the list of countries, select your resident country. Add your VAT ID, and select or add a new address.
5. Click Add VAT number to save the changes. Do not forget to read the conditions set out in the Tax registration agreement.

How do I obtain a Turkey VAT ID?

You might be able to register for a VAT ID online. For more information, see the Turkish tax authority’s website. Registering for a VAT ID can lead to a number of associated compliance requirements, including the need to file reports and issue VAT invoices. Consult your tax advisor for more information.

Why is Amazon charging VAT to my seller account if I have not made any sales?

Under the new law, Amazon is required to charge VAT on monthly subscriptions fees, which are considered electronically supplied services (ESS) as they are delivered over the Internet or an electronic network.

Why is Amazon continuing to collect VAT when I have provided a valid VAT registration number?

Amazon calculates VAT when an order is placed and charges it to the seller account when the order is shipped. Therefore, VAT can still be collected on orders placed prior to the time you provided your VAT registration number.

I updated my information to reflect my current address. Why is Amazon continuing to collect VAT?

Amazon calculates VAT when an order is placed and collects it when the order is shipped. Amazon determines whether VAT should be collected based on the address and payment information on the seller account at the time an order is placed. Therefore, VAT can still be collected on orders placed prior to the time you updated your address.

Go to Seller Account Information, and review each section to ensure that all of your information is complete and accurate. Note that there can be several addresses and payment methods associated with your seller account.

Can Amazon refund previously-charged VAT to my seller account if I am no longer a resident of Turkey?

Amazon is required to charge and remit VAT based on the information in your seller account. At the time the VAT was collected, Amazon had enough information to associate your account with one of these countries.

Amazon cannot refund VAT without a valid VAT registration number.

How do I receive a refund for previously-charged VAT on my seller account?

First, you should provide your VAT registration number to Amazon on the VAT Information page in Seller Central.

Then, you should contact Amazon Seller Support to request a refund of the VAT charged to your seller account.

VAT refund requests can take up to 90 days to process. You will receive an update from Amazon when your request has been processed. The update will provide the estimated date when you can expect to receive a refund in your seller account if your request was approved.

Will Amazon provide me with a VAT invoice for any VAT collected on my monthly subscription fees and Selling on Amazon fees?

Amazon will provide a monthly invoice to sellers who are charged VAT on their monthly subscription fees and Selling on Amazon fees. Your monthly invoice will be emailed to the primary email address that we have on file for your seller account.

You can also view your monthly invoices by going to the Seller Fee Tax Invoices tab in Tax Document Library under Seller Central Reports.

Why did I not receive a VAT tax invoice?

You will not receive a VAT tax invoice if you have provided Amazon with a valid VAT registration number. This can also happen if you are not subject to any monthly subscription fees and there has been no selling activity on your account for the month.

I have added my VAT registration number in my seller account. Can Amazon send me updated invoices with my VAT registration number?

Amazon does not include VAT registration numbers in invoices and cannot modify prior invoices to reflect changes made to your seller account.

Can Amazon help me with my tax return?

While we are committed to helping sellers, we do not provide tax advisory or compliance services. Please contact a tax advisor if you have any questions about taxes or need assistance with your tax returns. We have created a list of third-party tax advisors solely as a resource for our sellers. To find out more, see External Tax Advisors. Amazon does not endorse the services of any tax advisor.