Responsible Person resource hub

To support the seller in complying with the Market Surveillance Regulation (EU) 2019/1020, we have created a single page for you to access important information and to answer key questions. Please review each section below to find information that may be relevant to you.

Key resources

Dashboard

Responsible Person Dashboard – This dashboard shows the status of the product(s) in your catalogue subject to the Market Surveillance Regulation (Regulation (EU) 2019/1020), requiring you to declare a Responsible Person (RP). The dashboard also offers subscription and document upload features to the Amazon Responsible Person Service. If you are a registered Brand Owner selling in FBA, you can appoint Amazon as your Responsible Person.

Seller Central Help Content

CE Marking Requirements and Declaration of Conformity information – Background guidance on CE marking and compliance documentation requirements

Responsible Person Requirements for CE-marked products – Key information on the new regulation and what it means for you

Responsible Person Dashboard FAQ – An FAQ to help you navigate and complete information on the Responsible Person Dashboard

Responsible Person Providers on Service Provider Network – Direct Links to Service providers offering services to act as a Responsible Person

Amazon Responsible Person Service FAQ – An FAQ to support sellers who have subscribed to the Amazon Responsible Person Service

Handbooks

This section contains some explanatory handbooks created by Amazon to help you complete required information

Responsible Person Compliance Journey – English

Responsible Person Compliance Journey – Chinese

Amazon Responsible Person Handbook (English and Chinese)

Responsible Person Dashboard User Guidance (English)

Responsible Person Dashboard User Guidance (Chinese)

European Commission Guidelines

Final guidance from the European Commission on practical implementation on Market Surveillance Regulation (EU) 2019/1020