Shipping Settings Automation can help you quickly create shipping templates with multiple delivery regions and applicable transit times to each delivery region. Amazon will dynamically calculate the transit time from your ship from location to a customer location by applying the applicable transit time of the carrier shipping service you use. Amazon will periodically refresh your shipping templates to reflect the latest delivery speed of carrier shipping services using most recent carrier delivery capabilities data, so that you will have updated shipping settings without manually maintaining your shipping templates by yourself.
Shipping Settings Automation supports:
To enable Shipping Settings Automation for Self-fulfilled products, perform the following steps:
Selling partners enrolled in the Seller-Fulfilled Prime programme can enable Shipping Settings Automation for Seller Fulfilled Prime products by performing the following steps:
Customers like to purchase products with fast delivery promises, but offering accurate transit times to different delivery regions requires sellers to accurately calculate and track the delivery capabilities of the carrier shipping services they use, which may be difficult. We know many selling partners choose to set longer than actual transit times for their standard shipping or limit the fast delivery regions they offer at the same cost, leading to unnecessarily long delivery promises that look less attractive to customers.
Shipping Settings Automation for both Prime and Standard Shipping can help you significantly simplify the delivery region and transit time calculation process with just a few clicks by telling us where you deliver from and what carrier shipping services you use. Amazon will then calculate the accurate transit time to different delivery regions using the most recent carrier delivery capabilities data that is made available by the carriers to Amazon. You no longer need to do complex calculations or track carrier delivery performance by yourself, and your delivery promises will be more accurate.
Currently, Shipping Settings Automation for Self-fulfilled domestic Standard Shipping that automatically calculates your transit time is only made available to selling partners who have high performance in On-time Delivery Rate and Valid Tracking Rate. We will notify you when you are eligible to use this feature.
You can perform the following steps to check if you are currently eligible for this programme:If you are already enrolled in Seller Fulfilled Prime
Amazon periodically tracks carrier delivery performance for carriers integrated into Amazon’s system to help you automatically set up-to-date transit time of the carrier shipping service you use from your ship-from location to the customer location.
Prime Shipping eligible regions are auto-calculated based on the regions reachable within one day and two days using your Shipping Settings Automation preferences including your ship-from location(s) and your carrier shipping services. Amazon also helps you to automatically adjust the delivery regions periodically based on latest carrier delivery performance aiming for maximum possible Prime Shipping coverage with high on-time delivery.
You can select up to 10 ship-from locations. Prime Shipping regions will be a set of union (or sum) of all regions that the selected shipping services can deliver from each ship-from location for Two-Day and One-Day Shipping orders. Note that when enabling more than one ship-from location, shipping setting automation will assume that all ASINs are held at each ship-from location in equal volumes.
Shipping Settings Automation allows you to select carrier shipping services per shipping option, including Self-fulfilled Standard Shipping and Seller Fulfilled Prime. All the displayed carrier shipping services in the Shipping Settings Automation preference selection are eligible for selection. You are required to use the carrier and ship method listed in the Shipping Automation template when you receive an order linked to that template.
If you use Buy Shipping service, you can select any eligible shipping service as Buy Shipping will only display the shipping service that meets the customer delivery promise. If you do not use Buy Shipping service to ship your order, you are required to use a carrier and ship method you listed in the Shipping Settings Automation template that can meet the delivery promise. If you use a carrier or ship-method different than the one(s) set in the Shipping Settings Automation feature, we may extend your delivery promise for the relevant template to protect customer experience.
You can select all shipping services that you intend to use and shipping regions will be set as a union (or sum) of all regions that the selected shipping services can deliver. For Self-fulfilled Standard Shipping, we will choose the shipping service with the longest transit time to avoid potential increase to your ship cost. For example, In the case of multiple ship methods with a transit time range, we will choose the one with the shortest possible transit time. For example, if the transit times for the two shipping services you enabled offer 2-4 working days and 3-4 working days respectively to the same customer location, we will choose the shipping service with 2-4 working days.
Amazon dynamically calculates the transit time at a granular level (e.g. zip3 to zip7 lane) from your shipping location to customer location using the carrier shipping services you use. We also periodically update the transit times to ensure its accuracy. We do not show the large volume of transit time management information to simplify your experience.
Yes, you can update your automated shipping settings at any time. Select the shipping template and click on Edit Template. In the shipping template edit page, click on Edit Information on the right side of the Shipping Settings Automation toggle button, and then you can update your ship from locations and shipping services. After you click on Confirm, Amazon will immediately refresh your automated shipping settings based on your updated Shipping Settings Automation preferences.
Prime Shipping coverage is calculated as the percentage of country population that are within the Prime Shipping regions covered by your selected shipping services from your ship-from location.
Whenever Amazon updates Prime region or transit times for automated shipping templates, Amazon will create a new version of the shipping template. You can review the changes in shipping template revision history.
We enable a region as Prime when your preferred carrier/shipping service can deliver on-time to all post codes in that region. If we find that some of the post codes in that region cannot be delivered on time, we may turn off that region as Prime to protect the customer experience. However, as delivery speeds of shipping services improve, a non-Prime region may be upgraded to a Prime region.
You should be able to use the designated shipping services in Buy Shipping if you:
This only applies to Prime orders tied to automated shipping templates.