List heavy and bulky products for FBA

From April 1, 2021, you will be able to use FBA to fulfil domestic orders for your heavy and bulky selection. In addition to other FBA benefits, FBA Heavy and Bulky products will benefit from ‘Scheduled delivery’ and ‘Room of Choice delivery’ services where available.

Some FBA services (such as Pan-European FBA and the European Fulfilment Network) are not currently available for FBA Heavy and Bulky products. You will need to ensure your products are correctly prepared and labelled for FBA Heavy and Bulky. To ensure you adhere to this programme’s requirements, read the shipping heavy and bulky inventory to Amazon section of this Help page carefully before enrolling your products.

Both Prime and non-Prime customers can benefit from ‘Scheduled delivery’ and ‘Room Of Choice’ delivery options on FBA Heavy and Bulky products, dependent on their availability in each store. Customers selecting ‘Scheduled delivery’ can benefit from delivery slots as short as four hours, when this service is available. We inform customers when these services are available through Product detail page messages.

Product Eligibility

For a products to be considered FBA Heavy and Bulky, it must meet at least one of the following dimensions and weight criteria. Any inventory not meeting this criteria should be considered for Standard FBA:

• >175cm Length (longest side)
• >31.5kg Weight
• >360cm Girth (Length + 2x Width + 2x Height)

FBA Heavy and bulky FBA also has maximum dimensions and weight limitations, which vary by store. You will not be able to create FBA shipments for products exceeding the maximum criteria, and any attempt to deliver such products will result in inventory being refused at the fulfilment centre. Refer to the following table for the maximum dimensions and weight criteria in your store.

Before listing products for fulfilment by Amazon, it is important to know what is suitable for our fulfilment process and what is unsuitable. For more information on product requirements and restrictions, go to FBA product restrictions.

Product Enrolment

To enrol products in FBA Heavy and Bulky, follow standard FBA enrolment process. To ensure FBA Heavy and Bulky products are routed to the correct fulfilment centres, submit accurate dimensions and weight information in Seller Central for all products before enrolment.

• Follow this guide to List products for Fulfilment by Amazon.
• Create a shipment to an Amazon Fulfilment Center using the Shipment Creation Workflow.
• For more information, go to FBA video tutorials, Seller University FBA resources and Frequently Asked Questions about FBA.

Programme Fees

FBA Heavy and Bulky fees follow the same pay-per-use structure as standard FBA.

The fulfilment fees for this programme are as follows:

Sellers will pay a minimum referral fee of £15/€15 for each product sold via Heavy and bulky FBA, in addition to FBA fees. To view typical referral fees for all stores and product categories, which are calculated as a percentage of the total sales price, go to Selling on Amazon fee schedule.

For example: A product from the large appliances category sold by a seller in the UK is typically subject to a referral fee of 7.14%. If the total sales price is £100, the referral fee would typically total £7.14. However, a seller fulfilling this products via FBA Heavy and Bulky would be charged a £15 referral fee for this product.

For all other fee types such as storage, removal and disposal, FBA Heavy and Bulky products are treated in the same way as oversize products. For more information, go to FBA pricing.

All fees are exclusive of VAT and other taxes that are payable by the seller.

Fulfilment Fee example

Shipping weight equals your unit’s weight plus our packaging weight. The shipping weight total is rounded up to the nearest 1 g. The examples above are only a guide in evaluating FBA.

Shipping heavy and bulky inventory to Amazon

FBA Heavy and Bulky has some different preparation requirements to standard FBA. Failure to comply with FBA Heavy and Bulky requirements may result in the refusal of inventory at the Amazon fulfilment centre, disposal or return of inventory, blocking of future deliveries to the fulfilment centre or charges for non-compliance. Share these requirements with your carrier or supplier to ensure that they are fully understood and adhered to.

• All individual SKU products must be contained within a single package. Amazon does not accept products requiring assembly of multiple separate pieces at our dock.

• FBA Heavy and Bulky products must Use an Amazon barcode to track inventory, and are not eligible for Commingled inventory with the manufacturer barcode. If you already have FBA offers created with manufacturer barcode settings, you can change to Amazon barcode by creating a new FBA offer. Amazon barcoded offers generate an FNSKU code that starts with ‘X’.

• To avoid rejected deliveries, ensure your carrier is aware of the Pallet, Bill of Lading and Vehicle requirements for Arranging for an LTL or Truck Load Delivery to Amazon. To check specific vehicle restrictions for each fulfilment centre, go to EU FC addresses and delivery specifications.

• FBA Heavy and Bulky products do not require palletisation if they are below a certain weight threshold. This varies per country. Refer to the table below. Products above this threshold can only be delivered unpalletised if the products are clampable, and clearly marked as clampable using a logo on the carton (see picture below).

• When inbounding loose-loaded goods, ask your carrier to inform us in advance by leaving a comment in the Carrier Central appointment booking. If the products are clampable, leave a comment saying ‘clampable loose loaded’. If products are not clampable, leave a comment saying ‘non-clampable loose loaded’.

FAQ

Where can I learn more about the delivery services for FBA Heavy and Bulky products?

For additional information about the delivery of FBA Heavy and Bulky products in your store, go to UK, DE, FR, IT, ES

How do I create FBA Heavy and Bulky shipments in Seller Central?

The Shipment creation process is exactly the same as standard FBA, and Seller Central will route heavy and bulky inventory automatically during the Shipment Creation Workflow. To ensure this operates as intended, you must ensure the dimensions and weight for all FBA Heavy and Bulky products are accurately entered in Seller Central.

Are FBA Heavy and Bulky products eligible for the European Fulfilment Network (EFN) or Pan European FBA programme?

No. FBA Heavy and Bulky is a domestic fulfilment programme. To use the FBA Heavy and Bulky in different Amazon Stores, you need to create a distinct offer (FNSKU) per store and send your inventory directly to each country.

Are FBA Heavy and Bulky products eligible for the FBA Liquidations programme?

Yes. Value-recovery services are available for FBA Heavy and Bulky products. You can use Outlet deals, Liquidation or International returns for your overstock or damaged inventory stored in Amazon’s European fulfilment network.