You can cancel your Send to Amazon shipment by clicking on the Void shipments and charges button at the bottom of the page. Voiding will cancel all shipments you created and move them into Cancelled status in your Shipping Queue.
Once you cancel your shipments, the Fulfilment by Amazon (FBA) box ID labels and carrier labels generated for the shipment can no longer be used, and these shipments are no longer expected at the fulfilment centre.
For small parcel shipments, after you have confirmed shipping selections and accepted charges, you have 24 hours to void Amazon partnered carrier charges and get a full refund. Beyond the 24-hour window, voiding will cancel all shipments you have created, but you will not be able to void the shipping charges.
If your expected Ship date changes after you confirm your shipments, you can update the date in step 3 of the workflow, Print box labels.
In this beta version of Send to Amazon, voiding will cancel all shipments you created and move them into Cancelled status in your Shipping Queue.
The ship-from address cannot be changed once the shipment has been finalised. You will need to cancel your shipment and create another one with the correct ship-from address.
No, it is not possible to cancel individual shipments in Send to Amazon.
Amazon may route your inventory to multiple fulfilment centres to place it closer to customers and reduce the time to deliver orders for your products. Make sure to send your products to the fulfilment centres assigned in step 2 of the workflow, Confirm shipping.
In the current version of Send to Amazon, it is not possible to change the quantity of SKUs in a shipment. We are working to add this feature.