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This article applies to selling in: United Kingdom

Send to Amazon: Pack individual units

In this step, you will provide box content information for the individual units that you confirmed in the previous step to be packed in mixed-SKU boxes.

Watch our video on Introduction to Send to Amazon.

Once you confirm the individual units of each SKU in step 1 of the workflow, Choose inventory to send, we will determine which SKUs can be packed together and group them into pack groups.

Factors that determine which SKUs can be packed together include SKU weight and dimensions, prep-and-labelling requirements and ownership, and whether the SKUs are dangerous goods (hazmat) that require special handling at the fulfilment centre.

Once you pack your boxes according to the pack groups and provide box content information for each pack group, we will determine the optimal shipment destinations for your inventory. Placing your inventory closer to customers can reduce the time to deliver orders for your products.

Pack everything in one box

If all the SKUs in the pack group will fit into one box, follow these steps:

  1. Select Everything will fit into one box.
  2. Enter the Box weight, which is the total weight of a packed shipping box, including dunnage.
  3. Enter the Box dimensions, which is the outside dimensions of the shipping box.
  4. Click on Confirm packing information.
Note: When you enter the box weight and dimensions, we compare those figures with the units that you put into the box. We expect that the box weight and volume will be no more than 10% less than the weight and volume of all the units inside the box combined. If the figures are not as expected, you will see an alert.

You can use this information to help prevent accidental errors, and to avoid problems when you replenish your inventory. If you believe your input is accurate and does not cause problems, you can ignore the alert.

Pack in multiple boxes and upload box content information

If the SKUs in the pack group require more than one box, follow these steps to provide box content information using either the web form or an Excel file:

Provide box content information using the web form

Important: The web-form option to provide box content information is only available if you are packing the units within a pack group in 10 or fewer boxes.
  1. Select Multiple boxes will be needed.
  2. Select Enter through a web form from the drop-down menu.
  3. Enter the estimated number of boxes that the SKUs in the pack group will fit into. This number will be used to generate a web form. You can update the box count in the web form by clicking on the plus/minus (+/-) icon at the top right.
  4. Click on Open web form and a pop-up window will open. In the top section of the pop-up, enter the number of units for each SKU per box. The total number of units you enter cannot exceed the number listed in the ‘Units boxed’ column for that pack group.
  5. Below the SKUs, you will add information about box weight and dimensions.
    1. First, enter the weights for each box in the pack group.
    2. Next, enter the box dimensions and mark the boxes that they apply to. If you are packing in boxes of different dimensions, you can click on Add another box dimension. Enter the new dimensions and mark the boxes that the new dimensions apply to.
  6. Click on Confirm packing information.

Provide box content information using an Excel file

  1. Select Multiple boxes will be needed.
  2. Select Upload Excel file (.xlsx) from the drop-down menu.
  3. Enter the estimated number of boxes required to fit all of the SKUs in the pack group. The estimate will be used to generate a pack-list spreadsheet. You can update the box count in the generated spreadsheet by up to 10 boxes.
  4. Download the pack-list template.
  5. Open the Excel spreadsheet and click on Enable editing.
    1. For each box, enter the number of units per SKU within each box. The Boxed units, which is the total number of units in each box, must not exceed the Expected units for a particular SKU in the pack group.
    2. Enter the weights and dimensions for each box in the pack group.
    Note: The column headers and SKU details in the Excel file are password protected, which means you cannot modify them. To enter box content information, scroll to the right half of the page in the Box packing information tab.
  6. Click on Upload and validate file.
Important: For each pack group, keep track of which SKUs you pack into each box. Mark your boxes (for example, pack group 1–box 1, pack group 1–box 2) so that you can match the correct FBA box ID label to each box in step 3 – Print box labels. Do not mix SKUs from different pack groups into the same box.
Note: When you enter the box weight and dimensions, we compare those figures with the units that you put into the box. We expect that the box weight and volume will be no more than 10% less than the weight and volume of all the units inside the box combined. If the figures are not as expected, you will see an alert.

You can use this information to help prevent accidental errors, and to avoid problems when you replenish your inventory. If you believe your input is accurate and does not cause problems, you can ignore the alert.

Pack in multiple boxes without providing box content information

If the SKUs in the pack group require more than one box and you want Amazon to manually process the contents of your box for a fee, follow these steps:

  1. Select Multiple boxes will be needed.
  2. Select Amazon manually processes box content from the drop-down menu.
  3. Enter dimensions and weight for each box in the pack group.
  4. Review the pack group manual processing fee. For more information, go to FBA manual processing fee.
  5. Click on Confirm manual processing.
Important: If you choose not to provide box content information, Amazon will manually process your boxes at the fulfilment centre and a fee will apply. Shipments that are manually processed may be received more slowly than shipments with box content information.

Frequently asked questions

What are pack groups?

Pack groups are groups of SKUs that can be packed together. For example, SKUs that are classified as dangerous goods (hazmat) cannot be packed with SKUs that are not dangerous goods. That is because dangerous goods are shipped to special fulfilment centres that can receive them safely. Other factors that determine which SKUs can be packed together include SKU weights and dimensions, and prep and labelling requirements and ownership.

Are pack groups the same as shipments?

No. Pack groups are not the same as shipments. The pack group determines which SKUs can be packed together in a box, based on the factors outlined above. Once you have provided box content information for all of your pack groups, we will determine the optimal shipment destinations for your boxes.

What is the benefit of packing before shipment destinations are known?

In addition to allowing Amazon to determine the optimal destinations for your inventory, you can make quantity adjustments as you pack before you confirm the shipment destinations.

What if I want to make changes to the SKUs that I want to ship when packing?

We understand that as you pack your boxes, you might want to make changes to the quantity of certain SKUs either to account for damaged inventory or to optimise space in the boxes. Packing before you confirm shipments allows you to make quantity adjustments as you pack without any limitations. You can do so by going back to the previous step where you entered the quantities, Choose inventory to send, and updating the quantity of SKUs that you want to change. When you are done, continue to step 1b by selecting Pack individual units.

Note: Pack groups can change if you add or remove SKUs, or if there are changes to an existing SKU’s weight, dimensions, prep or labelling requirements, or dangerous goods classification. Make sure that you provide updated box content information for the updated pack groups.

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