If you sell digital goods or physical products with digital elements (“Digital Goods”), EU consumer law Directive (EU) 2019/2161 requires that you provide details of the functionality of these products. This includes information on applicable technical protection measures, compatibility and interoperability (“Functionality Information”).
Examples of Digital Goods include: Smart TVs, Smart speakers, Smart bulbs, Smart plugs, Smart thermometers, Smart smoke alarms, Smart watches, Smart security cameras, Smart doorbells, Games consoles, Computers, Tablets, Bluetooth enabled products and Wireless products.
The required Functionality Information will depend on the Digital Goods you sell on Amazon, because every type of Digital Good is different and has its own characteristics. As the seller of Digital Goods on Amazon, you are responsible for including the Functionality Information. Below are examples of key attributes which you may find helpful to your specific Digital Good. If you don’t find information relevant for your product below, you can always provide additional information in your general product description.
|Amazon Catalogue Attribute Name||Description||Example|
|control_method / controller_type||The device, method or application by which the product can be controlled||App, Remote, Voice|
|connectivity_protocol||The connectivity protocol of the product||Bluetooth|
|connectivity_technology||The connectivity technology that the device uses||Bluetooth, Wi-Fi|
|connector_type||The types of connectors that can be used with the product||HDMI|
|compatible_devices||Devices which are compatible with the product||Smart phone|
|Software_update_supported_to_date||The date until which software updates are supported by the manufacturer|
|minimum_system_requirement_description.value||System requirements||Windows 8, macOS 10.15 Catalina, Linux|
|language_manual||Language for instructions||English, German|
|display.language_options||Languages for interface||English, German|
|supported_application||Applications that are supported for access and use via the product||GPS|
|graphics_processor_manufacturer||Graphic Card Manufacturer||Nvidia, Intel|
|hardware_platform||Hardware platform on which software applications can be run||IBM, Apple|
|supported_internet_services||Streaming services or other online services that can be incorporated or interconnected with the product||Alexa, Netflix, Prime Video|
The Functionality Information can be added by filling in the attribute under the Compliance tab in Seller Central or within the general description of your product on the product detail page. Go to Seller University to learn how to update your existing listings and how to add new products in bulk.