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This article applies to selling in: United Kingdom

Holiday schedules for FBA Onsite

Do holiday closures affect my FBA Onsite metrics?

Below are the key holidays planned for FBA Onsite 2020. There are three clear days when SWA will not operate: New Year’s Day, Christmas Day and Boxing Day. The other bank holidays are subject to shippers requesting collections; if not, this will be considered a non-collection day as well.

Key 2020 Dates Day of Week Holiday Operating Day
01 Jan Wed New Year’s Day N
10 Apr Fri Good Friday N*
12 Apr Sun Easter Sunday N*
13 Apr Mon Easter Monday N*
08 May Fri Early May BH N*
25 May Mon Spring BH N*
31 Aug Mon Summer BH N*
25 Dec Fri Christmas Day N
26 Dec Sat Boxing Day N

*collections only if volume to be smoothened through shipper call downs or shipper opt-in

Do holiday closures affect the Prime delivery promise?

Yes. Amazon automatically adjusts the customer promise for planned holidays.

When customers place orders, we let them know whether they will arrive before or after the holiday. Amazon automatically assigns delivery dates based on holiday site-closure schedules.

What do I do if I have to close my warehouse due to weather conditions?

Contact FBA Onsite Selling Partner Support to turn off carrier collections for that day.

What do I do if an employee is not available to work and I cannot handle the usual order volume?

To reduce the capacity for your site for a given date range, please contact FBA Onsite Selling Partner Support.

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