COVID-19: Changes to upcoming storage fees in Europe

What is happening?

We will waive the May 15 long-term storage fee for inventory stored in the United Kingdom, Germany, France, Italy, Spain, Poland, and the Czech Republic. You can continue to create removal orders, but there will be delays in completing the requests. Similarly, auto-removals will be delayed. You can review the status of your removal orders here. This is in addition to the previously announced waivers mentioned below:

1. April monthly storage fees waiver for products over 15 kg, where we stopped taking customer orders due to social distancing guidelines. This applies to inventory stored in the United Kingdom, Germany, France, Italy, Spain, Poland, and the Czech Republic.
2. April monthly storage fees waiver for the impacted days in France and Italy, where we temporarily stopped taking orders for lower priority products or where our fulfilment centres were temporarily closed.

Where can I see my monthly inventory storage fee?

April inventory storage fees will be processed between May 7-15. You can see your monthly inventory storage fees within the Transaction View of your Payments report. Set Filter view by to Service Fees and choose a date range that includes April.

We have accounted for the waiver in your fees amount. You will not see the waiver listed separately as a promotion or discount.

Where can I learn more about the removal order delays and long-term storage fee waiver?

Please refer to COVID-19: Removal order delays and long-term storage fee waiver.

Where can I learn more about inventory storage fees?

Please refer to FBA long-term storage fees and Inventory storage fees.

We have posted answers to your frequently asked questions about Amazon's policies in response to COVID-19. Click here for more information.