Hello everyone,
I am writing to urgently appeal the deactivation of my UK/EU seller account, and formally request your team to re-evaluate my account eligibility and status.
1. On February 10, 2026, I received a notification from Amazon Payments Team, stating that my application to open a selling account was prohibited, and I was restricted from selling on Amazon.co.uk and other EU marketplaces.
2. On February 26, 2026, after I resubmitted all required compliant documents and completed the full verification process, I received an official confirmation email from Amazon Payments Team, which clearly stated that my "Selling on Amazon" payment account has been successfully activated. Meanwhile, my KYC verification in Seller Central also shows "Successfully Completed", with all business and identity information approved.
3. However, my seller account still shows "Deactivated" in the marketplace, and my selling privileges have not been restored. This is a clear and serious conflict between Amazon's official verification results and the account status.
All my business information, identity documents, payment account and address proof have been fully verified and approved by Amazon's relevant teams. The initial reason for the account prohibition has been completely resolved.
I hereby formally request:
1. To confirm in writing whether the account prohibition decision issued on February 10, 2026 is still in effect.
2. To re-evaluate my account eligibility, refresh the system account status, and restore my selling privileges as soon as possible.
3. If there is any other unresolved issue leading to the account deactivation, please inform me of the specific and detailed reason in writing, and I will rectify it immediately and provide supplementary materials.
I have attached the February 10 prohibition notice, February 26 payment account activation email, and the KYC verification completion screenshot for your reference. Please escalate this case to the senior Account Review Team for urgent processing.
Thank you for your time and assistance. I look forward to your prompt and formal reply.Dear Amazon Seller Support,
I am writing to urgently appeal the deactivation of my UK/EU seller account, and formally request your team to re-evaluate my account eligibility and status.
1. On February 10, 2026, I received a notification from Amazon Payments Team, stating that my application to open a selling account was prohibited, and I was restricted from selling on Amazon.co.uk and other EU marketplaces.
2. On February 26, 2026, after I resubmitted all required compliant documents and completed the full verification process, I received an official confirmation email from Amazon Payments Team, which clearly stated that my "Selling on Amazon" payment account has been successfully activated. Meanwhile, my KYC verification in Seller Central also shows "Successfully Completed", with all business and identity information approved.
3. However, my seller account still shows "Deactivated" in the marketplace, and my selling privileges have not been restored. This is a clear and serious conflict between Amazon's official verification results and the account status.
All my business information, identity documents, payment account and address proof have been fully verified and approved by Amazon's relevant teams. The initial reason for the account prohibition has been completely resolved.
I hereby formally request:
1. To confirm in writing whether the account prohibition decision issued on February 10, 2026 is still in effect.
2. To re-evaluate my account eligibility, refresh the system account status, and restore my selling privileges as soon as possible.
3. If there is any other unresolved issue leading to the account deactivation, please inform me of the specific and detailed reason in writing, and I will rectify it immediately and provide supplementary materials.
4. Case ID: 12175559722
I have attached the February 10 prohibition notice, February 26 payment account activation email, and the KYC verification completion screenshot for your reference. Please escalate this case to the senior Account Review Team for urgent processing.
Thank you for your time and assistance. I look forward to your prompt and formal reply.
@Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_mIRnuhdx7l5sN @Seller_fgtTzyHQfOM1x @Seller_Huz6FT08OxHAR @Seller_VJ4XoAkjDpjPH