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The New Seller News Mobile Experience Is Here

제공자: Seller_xkwDczt8sPSmx

2주 전

We have enhanced the Seller News experience within the Amazon Seller app, making it easier to stay informed while managing your business on-the-go.

The updated mobile interface helps you quickly find key updates and exclusive insights that keep you informed and ready to act. Here’s what’s new:

Home Page: Featured news and recent updates appear in one place. The updated layout puts what's new and relevant front and center, so you never miss what matters.
Smarter Filtering: Filter articles by date and topic to find relevant updates faster.
Bookmarks: Save important articles to read later. Your bookmarked news remains accessible whenever you need it.
Seller Forums Integration: Tap "Join the Conversation" on any article to see what other sellers are discussing and get feedback from Amazon experts.

To access Seller News, open your Amazon Seller app and go to the Stay Informed tab at the top of your home page, or find it in the app's main menu.

We'd love to hear from you! What type of news or updates do you find most valuable for running your business? Have you tried the new Seller News experience yet? Share your thoughts and feedback below! 👇

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최근 활동 순2주 전

Dangerous Goods Shipment Rejected at BHX3

제공자: Seller_rq1z022O6mG20

5일 전

Shipment ID FBA15LVTK901

Sent via DHL small parcel delivery. Rejected at BHX3. No reason provided. I believe this is a glitch on the part of BHX3.

Amazon reps, please advise. Case ID 12812392802

Thank You

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최근 활동 순5일 전

Holiday Order Cancellation

제공자: Seller_19xPhE8YgkmxW

7일 전

Hi All,

I have an FBM order that has been Pending for 4 days and I fly off today for 2 weeks (yes, I know that some of you have been in that situation)

Just a suggestion to Amazon that Holiday Cancellation be included in the reasons for order cancellation - not that it'll make any difference to your 'pings' but so that the customer understands why the order has been cancelled

Bye...

Brian

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최근 활동 순7일 전

Veeqo Alternatives

제공자: Seller_tC1xVClvZVl1S

3일 전

Hey, we've been selling on Amazon and all other platforms for a few years now, using Veeqo at the moment more so for the sales channel reporting and not the invetory managment. Daily sales data is very inconsistant and most days sales data is not updating until the next day :0(

does anyone use something else they could recommend?

Cheers

Andy

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최근 활동 순2일 전

Amazon Custom Photo Orders

제공자: Seller_RppLIYdtPEjs3

6일 전

For sellers using Amazon Custom with FBM, how are you handling poor-quality customer-uploaded photos?

We often receive images that are blurry, low resolution, badly cropped, dark, or unsuitable for production. When this happens, we have to message the customer and wait for a better image.

The problem is that the dispatch deadline keeps running, even though the delay is caused by the customer not providing usable artwork.

This leaves us with three bad options:

Make the item using a poor image.

Wait for a better photo and risk late dispatch.

Cancel the order and risk damaging cancellation metrics.

Is there any Amazon-approved way to handle this?

Can dispatch times be paused or extended when customer customisation details are unusable?

Would be useful to hear how other Amazon Custom sellers deal with this.

Thanks.

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최근 활동 순6일 전

Amazon won't let me list a brand even though we have provided everyting they want! Obviously they want the sales from themselves.....

제공자: Seller_ifSNa9Hk2Z1Lz

2일 전

We are the UK distributor for a brand and have all the relevant invoices and proof that we are only selling the brands genuine products. We have traded for over 10 years on the platform, have other brands listed with no problem (one is even enrolled in Transparency) and yet are being denied to sell a new brand because the invoice "may have been altered"!

Anyone else ever had this issue - we just get the same response with each application. As Amazon EU is the only other seller I have to think they are trying to monopolise the sales of these products for themselves.

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최근 활동 순2일 전

ODTR - Royal Mail change of service standard for 2nd class mail

제공자: Seller_g1iS3CyD4zQ2y

6일 전

From July 28th Royal Mail will not do daily deliveries for second class mail.

"Second Class letters will be delivered every other weekday (Monday to Friday). First Class letters will still be delivered six days a week (Monday to Saturday)."

Are the powers that be aware of this - as this will effect OTDR percentages.

@Seller_CnfW62x6yxvJw

@Seller_zukQNO61PzGck

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최근 활동 순5일 전

Remove the ASIN UPC association

제공자: Seller_wMqvVgvvelXUa

1일 전

8541: The Listing data provided is different from what's already in the Amazon catalogue.

A 3rd party seller incorrectly mapped its brand to our UPCs. We provided our GS1 Certificate, trademark certificate, website, email evidence from the 3rd party seller admitting he mapped our codes to his brand when selling our products.

The case has been open for 8 weeks and still 'the team' is investigating. They had previously granted exemptions as the evidence was accepted. However, we still have no resolution.

I have spoken with Amazon agencies, Amazon seller support, Amazon account manager and nobody seems to be able to override the system. We have substantial amounts of inventory that is idle and a significant advertising budget that is not being invested within the Amazon ads. We are a global brand selling in 22 countries and yet error 8541 is preventing us from launching on Amazon marketplaces.

Any help from members who have successfully found a resolution would be very appreciated

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최근 활동 순1일 전