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推荐最新活动最近创建浏览次数最多投票最多
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The wait is over! Our Seller Forums Product Spotlight is here! 🎉 We're inviting sellers of all experience levels to take part in our Forums sweepstakes by trying Seller Assistant and sharing their experience. Your feedback could not only help us improve the tool but also help a fellow seller discover something new.

Here are a few things you can ask Seller Assistant:

  • "Help me review my account health."
  • "I'm trying to sell in [category]. What are the selling requirements and approval steps I need to complete?"
  • "Can you review my listing and make recommendations in bullet points?"

How to participate:

  1. Start exploring Seller Assistant or find it in Seller Central by selecting the ✨ AI icon in your search bar.
  2. Try one of the prompts above (or explore on your own!).
  3. Reply to this post sharing what you tried, what worked well, or what you'd improve.

Want to show us how it went? Drop a screenshot of your conversation using the image icon (📷) in the reply box. Supported formats: JPG or PNG, up to 4MB.

10 winners will be randomly selected to receive a £100 Amazon gift card.

We're accepting responses on this thread only from now until 08/17. We will notify the potential prize winners via their Seller Central account and post the winner's usernames on Forums. NO PURCHASE NECESSARY. Limit one entry per person. See Official Rules for details.

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475 次浏览
36 条回复
最新活动
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Account still inactive after successful verification
作者:Seller_PwLTOyxa5Cpfk

Hello Amazon Support, my account is currently showing as active, but it is still appearing as inactive/reactive on my end. I have also successfully completed the video verification process, and the verification was successful. I kindly request you to review my account status and update it accordingly, as my account should now be fully active. Please let me know if any additional information or action is required from my side. Thank you for your assistance.

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4 次浏览
1 条回复
最新活动
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Moved house and major issues with Verification
作者:Seller_ZVAz3d5lZuGid

Anyone else had major issues after moving house and with re-verficiation ?

Constantly getting 'Validation failed' and asking for me to verify phone number multiple times, yet number not changed, and also needing to send PIN via SMS, but unable to click on the icon Tearing my hair out here - just going round in endless circles . Submitted electricity bill showing new address, but still rejecting. Maybe need to ring Account Health ?

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38 次浏览
3 条回复
最新活动
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I can see that other sellers are experiencing the same issue with an unknown brand called EETU. We have noticed that this brand has started taking over random product listings, preventing us from sending inventory to ASINs that we have established and successfully sold for years. These are products that we manufacture ourselves, making this situation particularly concerning.

Following guidance from Amazon Seller Support, I have now submitted four separate cases, but unfortunately none of them have resulted in any action or resolution.

This issue is not only having a significant impact on our business, but it is also preventing Amazon from collecting the selling fees we would normally generate through these listings. For that reason, I am struggling to understand why this issue is being allowed to continue without urgent investigation.

At present, we have at least five key ASINs that we are unable to replenish with inventory, and I am concerned there may be additional affected listings that we have not yet identified. I have also noticed that EETU is appearing as the listed brand on products from well-known brands such as Nivea and Tresemmé, which raises even more serious concerns about the accuracy and integrity of the catalogue.

I am beginning to lose confidence that this issue will be resolved, despite Amazon having access to our catalogue history. I have also provided evidence confirming that the brands we work with have never heard of EETU and have not authorised them to sell or represent their products.

The affected ASINs for which we have already opened cases are:

B09QCQ6KLY

B07MYMPK48

B07MTNTNQ6

B0BVG6F4ZM

B0BVG8K5BC

I would appreciate this matter being escalated to the appropriate catalogue or Brand Registry team for urgent investigation, as it is having a direct impact on our ability to trade.

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30 次浏览
4 条回复
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Dolls House Miniatures
作者:Seller_8rY1xKzcdVwFJ
Amazon replied

My dolls house miniatures are collectors items and not toys., for age 18+. I clearly state this in the product description and safety and compliance page. Has anyone else had the same problem? and if so what did you do?

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36 次浏览
3 条回复
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Hello Everyone

I have a long-standing seller account and was recently asked to complete identity verification. I've entered my passport number and expiry date exactly as they appear on the document, but it says "passport number and expiry date do not match" and won't let me save the information.

Any help and guidance ll be appreciated.

Warm Regards

@Michelle_Amazon @Julia_Amazon @Indy_Amazon @Angie_Amazon

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25 次浏览
5 条回复
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Amazon holding £7k after linked-account ban ??
作者:Seller_rE0tcFZincn9l

Amazon holding £7k after linked-account ban ??

Amazon banned my account around May for being linked to another banned account.

Amazon is currently holding approximately £7,000 of my funds and has not paid me anything. This might not be a lot to some but is a lot to our business.

Their email says:

“All funds will be held in your account until the matter is resolved.”

I'm approaching the 90-day mark on 18 August.

Has anyone here actually had Amazon release their money after a linked-account deactivation? How did you get it back?

At this stage my confidence in Amazon is low so anyone have any advice on how to get my money back. They have no right to keep my money.

Do I ?

Send a Letter Before Claim?

Contact a specific Amazon legal/payments department?

Use Amazon's dispute process?

Take Amazon to court?

Get a solicitor involved?

Any advice would be appreciated.

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16 次浏览
2 条回复
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Your Amazon seller account has been placed under temporary review. While your account is under review, funds will remain in your account, but you will not be able to receive any disbursements during the review period in accordance with section 2 of the Amazon Business Solutions Agreement.

This amount may change depending on your account status. At any time, you can confirm the balance owed on your account by checking the Seller Central Payment Report. For more information, go to the Funds disbursement eligibility policy. Take the actions below to reactivate your disbursements.

Why did this happen?

We are taking this action because we received customer complaints that products did not accurately match their descriptions on your product detail pages. This violates our Selling policies and seller code of conduct, which requires all product detail pages to accurately represent the items being sold. To learn more, review our “Seller Code of Conduct” policy.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

After this we submitted detailed plan of action after speaking multiple times with seller support and accepted amazons terms and conditions again.

Any help will be helpful to expediate the process

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6 次浏览
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