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Hi sellers,

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on 27 May - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

_____________________________________

Prime Day is one of the biggest shopping moments of the year. Whether you sell home goods, beauty, electronics, or everyday essentials, the right advertising strategy before the event can significantly impact your results. This post walks you through how to prepare your campaigns before Prime Day, which starts now!

📊 Quick Poll: Are your campaigns ready for Prime Day? Comment on the post!

  • Already prepared → Click 👍
  • Still planning → Click 👎

Preparation is everything, so before running ads on Prime Day, we want to make sure you are set up for success with the following best practices:

🛍️ Optimize Your Product Pages

Strong product pages help shoppers find relevant information fast and influence purchase decisions. Here's how to strengthen yours:

  • Create clear and focused titles and bullets: Have concise titles to help shoppers quickly understand your product. Additionally, aim for three plus bullet points that focus on key benefits that matter most to shoppers.
  • Feature high-quality images: Include at least four photos showing your product from multiple angles to help shoppers make confident purchase decisions. Use lifestyle images to demonstrate your product in real-world settings.
  • Add A+ content: Available to brands enrolled in Amazon Brand Registry, A+ content lets you describe your product features with enhanced images, text placements, and stories.
  • Prioritize products with deals or coupons: Combining deals with advertising helps shoppers discover and purchase your products more easily.
  • Highlight strong performers: Review recent sales to identify products with consistent results. Items showing strong engagement leading up to Prime Day may continue to resonate during the event.
  • Plan for inventory and profitability: Consider advertising products with excess inventory while maintaining focus on items with healthy ACOS (advertising cost of sales — the percentage of sales spent on ads).

🎯 Build Your Campaign Strategy

Combining multiple targeting types creates a balanced strategy for Prime Day and year-round.

  • Start automatic targeting early: Launch Sponsored Products automatic campaigns at least 6 weeks before Prime Day to discover new shopping patterns and keywords.
  • Build manual targeting campaigns: Use high-performing search terms from your automatic campaigns and bid on them competitively as exact match (ads show only for that specific search term).
  • Add negative keywords: Review your search term reports and add negative keywords (terms you don't want your ads to appear for) to focus spend on the most relevant searches.

Explore Amazon Ads targeting strategies for more details.

💰 Set Your Bids and Budget

With your product selection and targeting in place, bid optimization becomes essential for high-traffic events.

  • Use schedule-based bid and budget rules: Automatically adjust your bids and budgets during peak shopping hours when conversion rates may be higher.
  • Shift budgets to top performers: Move spend from lower-performing campaigns to your best-performing ones for maximum impact.

Visit the bids and budgets guide to learn more.

💡 Key Insight

Advertisers saw a 16% increase in sales using Sponsored Ads during Prime Day, compared to average category growth.*

🤝 Let's Talk

What's your Prime Day advertising strategy this year? Share your tips or questions in the comments. Your insights could help a fellow seller. 👇

*Amazon internal data, worldwide. Results are based on past observations and may not indicate future performance.

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15 次浏览
1 条回复
最新活动
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We are facing a serious issue with Amazon’s video verification process.

* Account deactivated: Nov 5, 2025

* Funds stuck: ~£97,000+

* In funds appeal process for 5+ months

* Submitted all required documents (IDs, bank statements, Companies House, etc.)

As instructed, we attempted video verification multiple times.

Issue:

👉 No Amazon associate joins the call

* Attempted 3 times

* Waited 1–2 hours each time

* No option to schedule a fixed appointment

* No response from disbursement team

We also contacted Account Health Support, but they directed us to email the disbursement team.

However, the disbursement team only sends automated replies with the same video verification link, which again leads to calls where no one joins.

We are fully compliant, but unable to complete verification due to what appears to be a system failure.

Request to moderators:

Please help arrange a proper verification slot or escalate this internally.

@Seller_GEZPMc4CeQfh6

@Seller_8hQgfj6OVZYse

@Seller_hme3Wbydd1ihr

@Seller_PIHyltK09pbl3

@Seller_OOVUXZLmb2UEH

@Seller_YeWcEeTwlVO93

@Seller_FJwyF3iu5qxUY

@Seller_lmwzklfLOK2Ob

This is blocking a significant amount of funds despite full cooperation.

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19 次浏览
1 条回复
最新活动
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LTL Pallet Shipments to LBA8
作者:Seller_CKiUkG1VxYwMM
Amazon replied

Has any FBA seller successfully had their LTL Pallet Shipment delivered & processed to Amazon LBA8 in last few weeks. As per our own experience, we have sent our first shipment to LBA8 last month on 9th April and delivered to LBA8 on 16th April but still not processed and all future shipment creations are now showing LBA8 as well which does not help.

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20 次浏览
5 条回复
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Stuarts deactivated
作者:Seller_unLxwXgd3KAzz

hi guys and girls my account has been deactivated not sure why as I cannot get an answer from Amazon I've updated all my settings and Amazon has ticked everything also all in the green but no activation could someone let me know how to raise this issue with amazon thanks Stuart

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10 次浏览
0 条回复
最新活动
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Amazon haul
作者:Seller_hOjb81SaLIqmx

what’s everyone thought on this

People taken away from the main Amazon site

Delivery will be weeks ( customers may assume that’s the normal and just use alternative)

We go through loop after loop to verify product and there are pages and pages of junk

I could go on and on

Personally I think a banner should come up saying you are being taken away from prime next day delivery and take to our alternative site , please return for prime

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32 次浏览
4 条回复
最新活动
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Cannot verify identity of employee
作者:Seller_elWRX1xgeBXVl
Amazon replied

I have completed everything to verify an employees identity and attached a valid and correct copy of his passport. It is being rejected stating details of verification do not match passport details. The passport is correct, image clear and compliant with requirement. This is stopping me from launching our sales and this has been going on for several weeks. Anyone got any ideas

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12 次浏览
1 条回复
最新活动
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Advice Needed on Return Requests for Used Machines
作者:Seller_n8zYsupORu7RG

Hi,

I am facing a difficult situation where two different customers are requesting to return machines worth £360 after using them for three to four months. The items have been heavily used, and both customers are pressuring us to accept returns. Due to the weight (30 kg), shipping and collection costs are very high, and accepting such returns would result in significant losses, especially as we sold these items brand new.

Could any of you please advise on the best course of action? Should we accept the returns, and if so, is it appropriate to issue only a partial refund? Or should we decline the requests? We are also concerned that the customers may file A-to-Z claims, which often do not favor sellers.

We would greatly appreciate your guidance on how to handle this situation in accordance with Amazon policies.

Thank you

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30 次浏览
6 条回复
最新活动
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Case 12549131162

Buyer ordered a 75ml product.

Amazon catalogue page shows 75ml in the title, picture, bullet points and detailed description.

Customer left negative feedback stating that they ordered 100ml but was sent 75ml (the advertised and purchased size !!)

First feedback removal request was automatically rejected(as normal) and appeal was automatically rejected after less than 10 seconds with no human interaction.

Supplied on the case were screenshots of the Amazon order clearly showing 75ml and screenshots of the Amazon catalogue page showing the same 75ml in all aspects.

How is it seller responsibility and penalty for a buyer expecting something that was not advertised?

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19 次浏览
2 条回复
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