I can see that other sellers are experiencing the same issue with an unknown brand called EETU. We have noticed that this brand has started taking over random product listings, preventing us from sending inventory to ASINs that we have established and successfully sold for years. These are products that we manufacture ourselves, making this situation particularly concerning.
Following guidance from Amazon Seller Support, I have now submitted four separate cases, but unfortunately none of them have resulted in any action or resolution.
This issue is not only having a significant impact on our business, but it is also preventing Amazon from collecting the selling fees we would normally generate through these listings. For that reason, I am struggling to understand why this issue is being allowed to continue without urgent investigation.
At present, we have at least five key ASINs that we are unable to replenish with inventory, and I am concerned there may be additional affected listings that we have not yet identified. I have also noticed that EETU is appearing as the listed brand on products from well-known brands such as Nivea and Tresemmé, which raises even more serious concerns about the accuracy and integrity of the catalogue.
I am beginning to lose confidence that this issue will be resolved, despite Amazon having access to our catalogue history. I have also provided evidence confirming that the brands we work with have never heard of EETU and have not authorised them to sell or represent their products.
The affected ASINs for which we have already opened cases are:
B09QCQ6KLY
B07MYMPK48
B07MTNTNQ6
B0BVG6F4ZM
B0BVG8K5BC
I would appreciate this matter being escalated to the appropriate catalogue or Brand Registry team for urgent investigation, as it is having a direct impact on our ability to trade.