Bank account verification failed
I'm trying to verify my deposit bank account, but it always tells me :
Your verification failed for the following reason(s):
Either the financial institution name or the bank account number on the bank account document does not match the bank details entered in Seller Central.
The bank account I'm trying to get verified is the account I've been using for years, and the statement I uploaded even shows the payments from Amazon, and it has my company name on it. Does anyone know why it cannot be verified?
Cheers
10 replies
Steve_Amazon
Hi @Seller_VWEu7mrPW7kkV,
Thank you for the post. We are aware of this situation and are working with the seller verification team regarding re-verification of selling accounts to determine next steps in several different scenarios.
We do apologize for the inconvenience this process has caused and hope to get additional questions regarding re-verification answered soon. We will provide updates in the Forums as soon as they are available.
Thanks,
Steve
Steve_Amazon
I am checking in here to let everyone know that we are continuing to work with the seller verification team regarding next steps needed here.
We do apologize for the inconvenience this process has caused and hope to get additional questions regarding re-verification answered soon.
You can also visit this thread for more information on the INFORM Consumers Act
Thanks,
Steve
Steve_Amazon
Hi @Seller_VWEu7mrPW7kkV and @Seller_DSPZHFJSd56cH,
Just wanted to check in and let you know that the teams are still working through reviewing verification submissions and, in the situations that issues arise, working on providing guidance on next steps.
We will provide updates in the Forums as they become available.
Thanks,
Steve
Seller_wDvFTPYxfS1eI
I have the same issue! I've been on the phone with them 6 times in the last 2 weeks and nothing.
