Amazon Listing Reinstatement Delay – No Resolution After 1 Month - Case Pending Beyond 10 Days
@TaylorR_Amazon @Christine_Amazon @Jameson_Amazon
Dear Amazon Seller Forum,
Greetings.
We are writing to follow up on Case ID: 12187797712 regarding the reinstatement of our listing, which we initially submitted on 2 March 2026.
Since then, we have been repeatedly informed that the investigation may take up to 10 business days. However, it has now been almost a month, and we have yet to receive any final resolution or clear update from your team.
We kindly request you to prioritize this case and provide us with a definitive update, as the delay is significantly impacting our business.
We appreciate your support and look forward to your prompt response.
Best regards,
ZRA Surgical and Dental
Amazon Listing Reinstatement Delay – No Resolution After 1 Month - Case Pending Beyond 10 Days
@TaylorR_Amazon @Christine_Amazon @Jameson_Amazon
Dear Amazon Seller Forum,
Greetings.
We are writing to follow up on Case ID: 12187797712 regarding the reinstatement of our listing, which we initially submitted on 2 March 2026.
Since then, we have been repeatedly informed that the investigation may take up to 10 business days. However, it has now been almost a month, and we have yet to receive any final resolution or clear update from your team.
We kindly request you to prioritize this case and provide us with a definitive update, as the delay is significantly impacting our business.
We appreciate your support and look forward to your prompt response.
Best regards,
ZRA Surgical and Dental
2 replies
Michelle_Amazon
Hi @Seller_FkDdudjr1MFDU,
Thanks for reaching out. I see that you created a duplicate post and your original post has been replied to here. Please do not create duplicate posts in the future as this violates our Community Guidelines.
Regards,
Michelle