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You have a separate account

by Seller_BMd3bmpEnmsTK

hi

hope every one is fine and enjoying best of health

my seller deactivated and got this message

you have a separate account Go Max that was enforced for violating one of our policies. As a result, you may no longer use the KHURAM selling account to sell on Amazon.co.uk.

my reply is

The account in question was originally associated with a company named GO MAX LTD,

which belonged to the previous owner ofMAX DIGITAL LTD. I purchased the MAX

DIGITAL LTD account from the previous owner and subsequently transferred it to my

company, Zynax Ltd. Since the transfer, this account has been fully managed and operated by

Zynax Ltd, and it is no longer linked with GO MAX LTD in any capacity

i provide documented evidence of

1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.

2. Bank statement to show the Payment made for the Purchase of this account.

but amazon says this information is not enough

i am new seller and very frustrated now what to do.

please someone guide me in such regard experienced seller or amazon staff

thank you very much

stay safe happy n healthy always

best regards

Tags: Deactivated, Seller Support, Suspended
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Seller_RlZVPg3d6ZUGP
In reply to: Seller_BMd3bmpEnmsTK’s post

Looking at the accounts, go max account is still live, how did you transfer it?

The zynax account has also been live since 2019

go max limited, max digital limited and zynax limited are also still all live companies (although 2 are going through strike off) so did you purchase the amazon account but not the company?

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Seller_BMd3bmpEnmsTK
In reply to: Seller_RlZVPg3d6ZUGP’s post

hello

1st of all thank you for your response, highly appreciated sir

yes sir i did purchase max digital amazon account in august 2023 and transferd it to zynax ltd which i owns

no i create zynaz ltd in august 23 as well that's newly formed company

thank you very much sir

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Seller_RlZVPg3d6ZUGP
In reply to: Seller_BMd3bmpEnmsTK’s post

Did you use the transfer account function or just change the details?

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Seller_BMd3bmpEnmsTK
In reply to: Seller_RlZVPg3d6ZUGP’s post

hello sir

i did the transfer of account ,

even after transferring the account i been charged around 500 gbp in terms of different fees which were due upon this account

thank you

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