hi
hope every one is fine and enjoying best of health
my seller deactivated and got this message
you have a separate account Go Max that was enforced for violating one of our policies. As a result, you may no longer use the KHURAM selling account to sell on Amazon.co.uk.
my reply is
The account in question was originally associated with a company named GO MAX LTD,
which belonged to the previous owner ofMAX DIGITAL LTD. I purchased the MAX
DIGITAL LTD account from the previous owner and subsequently transferred it to my
company, Zynax Ltd. Since the transfer, this account has been fully managed and operated by
Zynax Ltd, and it is no longer linked with GO MAX LTD in any capacity
i provide documented evidence of
1. Purchase agreement for the account from MAX DIGITAL LTD to Zynax Ltd.
2. Bank statement to show the Payment made for the Purchase of this account.
but amazon says this information is not enough
i am new seller and very frustrated now what to do.
please someone guide me in such regard experienced seller or amazon staff
thank you very much
stay safe happy n healthy always
best regards
Looking at the accounts, go max account is still live, how did you transfer it?
The zynax account has also been live since 2019
go max limited, max digital limited and zynax limited are also still all live companies (although 2 are going through strike off) so did you purchase the amazon account but not the company?
hello
1st of all thank you for your response, highly appreciated sir
yes sir i did purchase max digital amazon account in august 2023 and transferd it to zynax ltd which i owns
no i create zynaz ltd in august 23 as well that's newly formed company
thank you very much sir
Did you use the transfer account function or just change the details?
hello sir
i did the transfer of account ,
even after transferring the account i been charged around 500 gbp in terms of different fees which were due upon this account
thank you