CWL1 - Shipment rejections
Hello!
I have seen a few recent threads in the Forums for shipments getting rejected at CWL1. I have been able to work with our FBA team to identify and fix individual ASINs getting assigned to this FC and allowing them other FC options, but I suspect this could be a larger issue and I wanted to gather more cases on this to seek resolution.
If you have been affected by this issue, please reply to this post and include the following information:
- Case ID
- Shipment ID
- ASINs
Looking forward to hearing from you and addressing this issue.
Regards,
Roberto
26 replies
Seller_Eoybx3ThpxnWi
Hi @Roberto_Amazon
Create a shipment according to Amazon's requirements and send it to CWL1.
Case ID 10603523922
Shipment ID:FBA15JTRH7ZZ
Please help.
Seller_Y95WdurSl7ivV
Hi there,
We've been having this issue with several items! Seller Support can not direct these items elsewhere and Amazon Freight are unable to help either - at a total roadblock since Noovember.
- Case ID: 10552476222
- Shipment ID: FBA15JPPQXRH
- ASINS with issue - all the same product just different variations
- B0C376B27W
- B0C373RMXC
- B0CGF67NC2
- B0CHB4L9S6
- B0CHB7RLLT
- B0BLZLTSN6
- B0BLZNSGC8
- B0BLZLQ2PT
Seller_rAsVeMIihyvdY
Hi there @Roberto_Amazon
We've been having this issue with several ASIN's being allocated CWL1 FC, however our items are oversized.
We have had previous shipments rejected and still we are being allocated this FC Seller Support can not direct these items elsewhere and we keep getting allocated the same FC for new shipments:
Shipment ID - FBA15K4GB6XW
Case ID - 10862903012
Affected ASIN's:
B0DSJP9SCD
B0DSJPPP4D
B0DSJRW72X
B0DSJQRMX7
B0DSJRHDF6
B0DSJRDXNW
B0DKTCTT8K
B0DKTB1VR6
B0DKTB65HT
B0D9QXFGSR
B0D9QV5M36
B0D9QVYRVN
B0CXN258LW
B0CXN1S65Z
B0CXN1VPV6
B0CXN1T7QY
B0CXN18Y5Z
B0CXN25NW2
If this issue could be fixed that would be much appreciated.
Many thanks
