How to get the refund of subscription fee?
i created a seller account but it was suspended without any reason. but it charged me several times for the subscription fee, i have no any inventory and sale record how to get the refund. I know you must tell me to turn seller support for help. but i did not without any reply.
What should i do?
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I am sorry to hear that your Seller Account was suspended shortly after registration and that you are getting charged a monthly fee.
Regarding the fee, this indicates that you signed up for the Professional Selling Plan (rather than Individual), even if it wasn’t your intention and this was done by a mistake.
Your payment method on file will keep getting charged unless you downgrade your Seller Account into Individual, regardless of it’s status or whether you are actively selling.
If you would like to stop getting charged and downgrade your current plan, please follow this link and click on “Downgrade”:
You can request a refund of any previously charged monthly fees by opening a case with the Seller Support following the downgrade, however this will only work once your account is in a good status and not suspended.
Meanwhile, I would advise you to provide Amazon any requested documents to ensure that you have your Seller Account reactivated as soon as possible.
