Amazon Suspended Prime Membership
Hello Everyone
Please Guide me how i activate Amazon Prime membeship once i cancelled Prime Membership but now i recquired prime membership but Amazon cannot accept my payment method i enter many other payment methods but still the issue not resolved
3 replies
Noor_Amazon_
Hi @Seller_MkcrAxNJZkK2c,
Thanks for reaching out to the Forums.
Have you used any of those payment methods before on Amazon and they got accepted?
Also, do you get any error message?
Regards,
Noor
Seller_MkcrAxNJZkK2c
It just shows this meesage
Your Prime membership has been suspended
We are unable to process the charge for your Prime membership fee. Unfortunately, you will not receive Prime benefits until this is resolved. Update Your Payment Method
Noor_Amazon_
Hi @Seller_MkcrAxNJZkK2c,
Thanks for the explanation.
Can you ty to add a different card to your account? You can do so by following those steps:
-Go to Settings, and click Account Info.
-From Payment Information, select Charge Methods.
-Click Replace Charge Method for the credit or debit card you want to replace, and select the store where you would like to assign a new charge method.
-Select an option to Add a New Charge Method. Enter the requested information exactly as it appears on your credit or debit card statement.
Once the card is verified (usually it takes 2 minutes), you can try again with the membership.
Also, I suggest you take a look at the Seller credit or debit card FAQ to make sure the steps are well followed and all conditions are met.
Regards,
Noor
