Save and finish button not working
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Seller_a0TnQUd7uxGZs

Save and finish button not working

I’m trying to add new products on Amazon - I have filled in every piece of required information, the Save and Finish button is active but when I click it it won’t complete. The small circle appears for a second as if it’s just about to save the listing but then nothing happens.

Does anyone know how to fix this?

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5 replies
Create and Manage Listings
Tags:Add a product
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5 replies
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Seller_hOZNPw7G8FIjl
In reply to: Seller_a0TnQUd7uxGZs’s post

I'd try a different browser. There are things I simply cannot do in Chrome but can easily do in Edge for example

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Simon_Amazon
In reply to: Seller_a0TnQUd7uxGZs’s post

Hello @Seller_a0TnQUd7uxGZs,

Here Simon from Amazon, happy to try and help.

Have you tried to clear cache & cookies?

Best,

Simon

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Sarah_Amzn
In reply to: Seller_a0TnQUd7uxGZs’s post

Hello @Seller_a0TnQUd7uxGZs,

This is Sarah from Amazon.

Are you still facing the same issue or was sorted out?

If yes, can you please share a screenshot?

Sarah.

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Seller_ZQyopdiwkUHOZ
In reply to: Seller_a0TnQUd7uxGZs’s post

If the listing has variations, click into the Variations tab before clicking Save and Finish. No idea why this is required, but it seems to be.

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