Hi All, I am about to leave Amazon as I cannot get any answer or resolution to my problem and i don't see the point if continuing, any advise would be so appreciated!
I have been a seller on Amazon for 5 years with my own product, The Bloom Ball, Its for women having hot flushes, its cools them down.
All was going well, Until last year, a [Moderator Edit: removed inappropriate commentary] seller has started to clone my listing, using my photos and copy & feedback so my customers think they are buying from me., when its actually his listing.
He is getting all of my sales, and I am really losing money!
I have reported it to Amazon Lots of times, but they keep saying "no violation found". I seriously think it’s someone that works for Amazon as when I click on my product from inventory, in Seller central, it now takes me to HIS listing!. How can this be?
My product is noted under "see other sellers" I also sell this product for £18.99, he is selling for £15.99.
I am about to give up with Amazon all together as its just not worth me selling them.
I am also getting his negative feed back as his product doesn’t have my box label and its smaller than mine. Can you suggest anything? Anyone I can speak to?
I am so upset by this, I was just going to replenish my stock but I don’t see the point. Its costing me over £1,000 a month, I live alone so its only me paying the bills!
PLEASE HELP.
