FBA Capacity credits not working
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Seller_IHbx8sfanyFmN

FBA Capacity credits not working

Are FBA performance credits supposed to update in real-time ?

My credits show $0 even though the math should give me far more than I need to cover the reservation fee.

Seller support just copy & pastes the help file.. how do I get someone to actually look at my math?

Case id 15850375391

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Jameson_Amazon
In reply to: Seller_IHbx8sfanyFmN’s post

Hi @Seller_IHbx8sfanyFmN,

Thank you for reaching out about this!

I took a look into your case 15850375391 and see that it was transferred to the proper internal team so they can assist you further with this. Just checking in, have you since heard from that team?

Please let me know if you still need assistance with this situation!

Thanks again,

Jameson

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