Vtr concerns
Hi,
I have received a warning about VTR performance.
“Additional information required for verifying your selling on Amazon account
Your selling privileges may be temporarily suspended if you do not provide the required information. Please note: We may need to request subsequent information to complete the verification process.”
When we click on the link it takes us to performance VTR ratings.
It shows none of our tracking has never been over 75%, we have integrated the RM48 from Royal Mail OBA to AMAZON and followed the advice as given on this forum and AMAZON.
I gather that low VTR were not going to counted against the seller, so have we missed something?
However, I cannot seem find out how to solve this concern? It`s asking for VERIFICATION, but what I do from here presently I drawn blank.
Any help is welcome, cheers
Seller_IcGtGTuwjEcXw
Thank you, yes it looks like the VTR has nothing to do with it, As you say it is a standard reverification notice.
Its seems to be every 2 years. We will upload the docs they require hopefully that is the end of it.
In all fairness we took the manifest in today.
Thank you for your help, AZ notifications could be simplified or it`s just me beginning a foolish man and getting the wrong end of the stick.
Your AZ knowledge is impressive, a e-book calls!
Back to my second glass of red now!
Many thanks for your help cheers Stu
4 replies
Seller_7VbclcPFFRTnc
I think that’s a red herring
Verification shouldn’t be linked to vtr
Post the full notification
Seller_IcGtGTuwjEcXw
There was 11 which we purchased through CLICK AND DROP yesterday. However RM did not manifest last night. I have never know RM not to manifest on an evening as this is their way to collect payment/invoice I guess.
We now dispatched the orders.
This the WARNING they have posted to us,
Identity Information
Review, edit and verify your personal and business information before submitting.
Additional information is required to verify your account
Please provide the information or upload documents as requested.
Refer to the Performance Notification section for details about the required information/document.
You may not disburse funds while your verification is occurring. Verifications could take over 24 hours, and it might take up to 10 business days in some cases.
Submit for verification
Seller_7VbclcPFFRTnc
As I say, I don’t believe vtr has anything to do with it - especially not for not manifesting last night
Go to your identity information page and see what they need and check all performance notifications
This sounds more like standard reverification
And just to add
You are supposed to manually manifest before they collect your post
Seller_IcGtGTuwjEcXw
Thank you, yes it looks like the VTR has nothing to do with it, As you say it is a standard reverification notice.
Its seems to be every 2 years. We will upload the docs they require hopefully that is the end of it.
In all fairness we took the manifest in today.
Thank you for your help, AZ notifications could be simplified or it`s just me beginning a foolish man and getting the wrong end of the stick.
Your AZ knowledge is impressive, a e-book calls!
Back to my second glass of red now!
Many thanks for your help cheers Stu
