Hello there, this is the message I got. Account is active in Europe and inactive in North America where we do not want to sell anyway. How do I set the NA markets inactive and reactivate our store to sell in European markets, mainly UK?

I see others have had the same problem. How do I get in touch with a person in customer service? Tried to contact our account manager but her email is invalid. Cannot seem to find a way out.

Would closing this account and opening a new one solve the problem?

Any suggestion is welcome. Thanks

Hello,

We verified the account back in January16th and it was successful however the system was not updated therefore our account has been set as inactive on 16th February. Seller Support have transferred it to the verification team but not heard anything regarding it. Original ticket transferred on 16th February.

We have an active product which is loosing ranking & sales due to this admin error.

Case log: 10817855932

@Seller_rl7kltrMnkHFJ@Seller_4GjtS9k0cnHHv

i put my amazon store on holidya for 3 month and now my account was set to inactive due to dormacy. I successfully update the credit card information as per email says,but still i am unable to access the seller central and also unable to reques support or create a case on seller central.

amzon support please help me on this.

Thanks

Regards