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Not established in the UK for Value-Added Tax (VAT) purposes
I hope this message finds you well!
I am writing to address an issue regarding my account and the recent suspension of disbursements. It appears that Amazon has concluded that my business is not established in the UK for Value-Added Tax (VAT) purposes, which has led to the current situation.
According to the instructions received on July 2, 2024, in Case ID: 9938928442, Amazon has accepted my VAT exemption status based on my Unique Taxpayer Reference (UTR) and Certification of Incorporation. As per this acknowledgment, Amazon has confirmed that my company is established in the UK for VAT purposes with VAT exemption.
Therefore, Amazon cannot legally withhold VAT on my behalf for sales, as doing so is not compliant with HMRC regulations given my VAT exemption status.
If the government exempts us from VAT, why would Amazon be authorized to charge VAT on our behalf and why would Amazon be charging us for VAT, despite HMRC not doing so?
This situation raises concerns about compliance with VAT regulations and the legitimacy of such charges.
Given this understanding, I kindly request the immediate reactivation of my disbursements and the processing of my VAT refund as detailed in Case ID: 9938928442.
My account is currently active, but the disbursements remain suspended, which is significantly impacting my business operations.
I appreciate your prompt attention to this matter and look forward to a swift resolution.
Thank you for your assistance.
Best regards,
Roberto
Saleste LTD
4 replies
Seller_hOZNPw7G8FIjl
This is the sellers forum, not a direct line to Amazon Seller Support.
Contact Amazon Seller Support directly using the Help link above.
Seller_ZVAz3d5lZuGid
Do you actually live in UK ? If not and you store goods here for FBA then you DO need to be VAT registered, There is no exemption, and the £90,000 threshold only applies to UK residents.
Do you have a virtual office address in UK, because if so that seems to be causing problems with establishment.
As above post, this is NOT seller support, and no-one here can help you sort this out, it needs to be done via seller support, or responding to the emails you have had about this.
Seller_RlZVPg3d6ZUGP
As per the above post as a non-UK resident you are a NETP so if you are doing UK FBA you should be vat registered
If this is the case, you need to contact your accountant not Amazon
Sarah_Amzn
Hello @Seller_9WV5moPSvpLzJ,
I'm Sarah with amazon.
After checking with the partner team, they have informed me that your account has been reinstated and the funds have been released.
Can you confirm?
Kind regards,
Sarah.
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