Bank account verification in progess
We have just went through the VAT establishment verification and have passed within a few days. However we now have to verify our bank account again. We have reinputted the same bank details, however the UK site has been sitting as 'verification in progress' for a while. The other sites, which use the exact same bank details, are all showing as verified.
We had received an email to say that our selling on Amazon payment account has been activated on the 16th and 15th. We have also got Amazon to ring a few times to try and figure out what is happening. Each time the case is marked as transferred or answered, however there is never any more information provided to us on what to do. If we could even get a more concrete answer than 'I will transfer this to the relevant team' would be fantastic, whether it is good news or bad news.
Hopefully one of the moderators can help us or someone will be able to shed some light on the situation. One of the case ID's is 9828890302 if it helps. @Winston_Amazon@Julia_Amzn@Julia_Amazon
16 replies
Sarah_Amzn
Hello @Seller_geTtWLZTPOsoa,
I'm Sarah with Amazon.
After checking with the partner team, I was informed that the disbursements have been released.
Can you confirm please?
Kind regards,
Sarah.