Amazon Error
First of all, hello, before sending the products I bought from the authorized distributor to Amazon, I filed a lawsuit and asked whether the invoice I received from this distributor was original and whether I could sell these products with this invoice. As you can see, they gave me a clear confirmation and said it was original. When I heard this, I sent the products and sold them. The problem is that my account was disabled due to the 3rd episode and an invoice for these two products for which I was approved was requested, and now they do not accept this invoice, which was accepted about 3 weeks ago, and I sold these products on the Amazon platform because I was told that I could sell them. Can someone in authority help me?
Roberto_Amazon
Hello! @Seller_jCqC5JTRvCxqE
This is Roberto. Thank you for using the Forums as an alternate path to seek support with your account.
While I understand the situation you are dealing with is difficult to navigate, our teams are unable to appeal on your behalf. The appeals will continue to be denied unless you provide new evidence to what you provided already, if you have new evidence or documentations to support your appeal, please refer to the latest notification sent on 9 October 2024 for next steps.
Thank you for your understanding,
Roberto
2 replies
Roberto_Amazon
Hello! @Seller_jCqC5JTRvCxqE
This is Roberto. Thank you for using the Forums as an alternate path to seek support with your account.
While I understand the situation you are dealing with is difficult to navigate, our teams are unable to appeal on your behalf. The appeals will continue to be denied unless you provide new evidence to what you provided already, if you have new evidence or documentations to support your appeal, please refer to the latest notification sent on 9 October 2024 for next steps.
Thank you for your understanding,
Roberto
