I opened my Amazon account in June last year and have been sending all my orders via tracked service. Despite this, Amazon has performed my ID verification twice, and I've provided all necessary documentation. However, they haven't sent a single penny to my account, and my balance shows over £17K.

I've opened dozens of cases and called them 50 times. Every time, they transfer my case to Amazon UK Payments. The last response I received was on May 2nd, saying they'd update me in 15 days, but I haven't heard anything since. One Amazon representative suggested I contact the Financial Ombudsman to complain.I have tried every thing in my capicity but nothing is working.It's been a year without receiving any money, and I'm on the verge of bankruptcy with no help from Amazon. It's frustrating and suffocating. My brand is registered on Amazon, and I don't want to lose my listings. Any advice?

I have posted same post last month and some one called Spencer_Amazon replied to my thread saying they are looking into this but nothing yet.

Hey,

I’ve been opening a new case with Seller Support every 4 weeks for the past year, asking why my funds aren’t being released. My account has a reserve of $18,000 that’s been held for an entire year.

Despite my account being in good standing with no suspensions, the Indian Seller Support team keeps forwarding my request to a “special team,” yet there has been no response or resolution from them in all this time.

Can you please assist?

My sales both FBA and FBM over the last 2 months are 40% down on this time last year, is anyone else finding this dramatic drop. I have 100% buy box on the majority of my listings.

By the way, this forum is not half as good as it used to be, eg, there isn't a category to fit this post, I wonder why?