Accidentally sent two FBA shipments without labels or confirming the shipment – now stuck, help!
discussion. Hey everyone, hoping someone here has advice or has been in a similar situation. I know... rookie mistake.
I accidentally sent two FBA shipments to Amazon without printing FBA labels and without confirming the shipment in Seller Central. I got as far as the page that shows the warehouse address, and just... sent the parcels. So I don’t have a shipment ID or confirmation in my account.
Now the shipments have definitely been delivered—I’ve got clear photo proof, delivery confirmation, and even a signature from the receiving end. But when I contact Amazon support, they keep asking for the shipment ID... which I don’t have because I never finalized the process.
Has anyone dealt with this before? Any idea how I can escalate this or get Amazon to help locate these shipments without a shipment ID? I just want to make sure my inventory isn't lost in the void.
Any help or advice would be massively appreciated!
2 replies
Seller_QuM1AZgzfU9x4
Are the products in the shipment using FNSKU labels or manufacturer barcode? If the latter is it for your own brand?
Seller_7pTs15IYXmTOB
I haven't sent entire shipment without label, but the occasional odd item.
They labeled and put it up for sale within two months.
So long as you have a listing, they would put it up for sale.
If you don't have a listing, they would send you an alert on fix stranded inventory.
You just would need to be patient as your shipment would be set aside for a while. Give them a month or two and eventually you would notice them listed for sale.
I am assuming that your units have a barcode.
I didn't however understand what you mean by "don't have a shipment ID or confirmation". Without a shipment ID how did you secure labels to ship it.
