how can i connect with amazon representative? i am new on amazon seller center and by mistake i creat Professional seller account. and amazon want to 41.99$ from my account. But i already change my account professional to indIndividual.
i am new on amazon seller center and by mistake i create Professional seller account. and amazon want to 41.99$ from my account. But i already change my account professional to Individual. But Amazon say after one month they will change my account Professional To Individual. The problem is Amazon still Want to detect 41.99$ from my account. how can i stop detecting my money.?
0 replies
Seller_kNAboD6kRgVt7
If you have downgraded, that will apply to your next month. If you have not used ANY services (even making a listing is using a service), you can try and apply for a one-time refund of the fee. You need to start a case with seller "support." It may or may not be successful. But if your account setting now says "Individual" there will not be further charges.
Good luck to you, selling on Amazon is hard. Make sure you have studied their Seller University and know of the many pitfalls that can trip you up and cause you to lose money. Peruse this forum for an hour or so, see what happens to MANY sellers here.
Connor_Amazon
Hi @Seller_VOd1UhHDxQPAy
Connor from Amazon here, I've reviewed your account and see that you have downgraded to the individual plan as you stated.
To request a refund for the professional account fee, you can contact seller support via this link:
https://sellercentral.amazon.com/cu/contact-us (make sure you are logged in)
From there you can create a support case and our partner team will review your request and provide you with next steps.
Best,
Connor
