We've just had our largest and most expensive shipment delivered, the type of money that if lost would give me a heart attack. So I'm a little jumpy.

The shipment was delivered at 10.30am today , we have a signed POD from Amazon saying they've received it. The shipment isn't showing delivered. It's not been long but should I be worried? Is it normal it takes a few days sometime to show delivered?

Hello

Hopefully someone from Amazon (@Seller_Huz6FT08OxHAR, @Seller_z3k8APxGfbQEK, @Seller_XUNeUuvrQDpgP) on the forums can look into this and help please?

We have 2 LTL shipments that have been delivered between 24th September and 9th October but still not checked in or receiving. I have also opened the corresponding cases but yet received no response.

FBA15JH01CWV - delivered 6th October 2024 - Case ID 10425407792

FBA15JK6RTJ3 - delivered 9th October 2024 - Case ID 10440404432 - Have provided PODs.

Many thanks

Dan

Hello,

Sent two boxes to FBA, following all the procedure Amazon provided on the 13/06/2024 and from the tracking it was delivered on 14/06/204 via UPS but suddenly Amazon tells us that all of the shipment is missing. There was 72 units in the shipment, gone.

Then we raised a case to Amazon on the 17/07/2024 to see why all of the shipment had suddenly gone missing but we did not get a reply until the 13/08/2024 asking to provide invoices for the shipment sent and we provided the invoices to Amazon.

Then Amazon replied with 'documentation provided doesn’t meet one or more of the requirements for acceptance' and said the case has been resolved and closed the case.

Has anyone had similar issue to this and can provide any help to resolve this?

Thanks