We are writing to address an issue regarding our Valid Tracking Rate (VTR) for one of our listing categories. Due to unforeseen circumstances, our VTR fell below the required 95%, resulting in the removal of our listings from Fulfilled by Merchant (FBM) and a restriction to Fulfilled by Amazon (FBA) for that category.
Over the past two months, we have diligently worked with our operations team to improve our tracking rate. We are pleased to report that we have consistently maintained a 100% VTR for this category during this period.
Given our improved performance, is there any way to get activation of those listing under FBM?