Lost Buy Box on every single listing without warning
Hi as you can imagine i am losing my mind.
The buybox has been removed on every single listing i am on even for private label without warning or reason.
Ive gone from 2k a day to less then £100 a day for no reason
Every single metric is perfect. Nothing is above any threshold set by amazon
i need help asap or i will have to go through legal route as this is devistating to my business.
@Simon_Amazon @Sarah_Amzn @Julia_Amazon @Ezra_Amazon @Winston_Amazon
Lost Buy Box on every single listing without warning
Hi as you can imagine i am losing my mind.
The buybox has been removed on every single listing i am on even for private label without warning or reason.
Ive gone from 2k a day to less then £100 a day for no reason
Every single metric is perfect. Nothing is above any threshold set by amazon
i need help asap or i will have to go through legal route as this is devistating to my business.
@Simon_Amazon @Sarah_Amzn @Julia_Amazon @Ezra_Amazon @Winston_Amazon
25 replies
Seller_ZVAz3d5lZuGid
There is a special thread for lost Buy Box issues - you need to post the ASINs on that specific thread, started by @Spencer_Amazon . Look for 'Lost Buy Box MEGATHREAD' on the forum search box above.
Seller_GiVKopyNJZpci
@Spencer_Amazonin need of some help as the featured buy box thread is locked
Seller_1EILBoGozr6IE
We also lost the buy box to all of our products, no idea what's going on?
Seller_k30YWsQiqkgzb
@Spencer_Amazon please help it out.. the thread is looked
Seller_k30YWsQiqkgzb
please any mod can help in this matter. Mega buy box thread is locked now . should we continue on this one
I am selling a private label product and have been maintaining the same price for the past year. However, in the last three months, I have unexpectedly dont show the same price as the variaiton listing. The product remains private label and is still being sold at the same price but still showing a ''no featured offer available ''.
Could you please submit the ASINs for the following product to buybox team?
https://www.amazon.co.uk/dp/B0DCZRY2KJ?th=1
B0DCZRY2KJ
UK market place
@Sarah_Amzn
@Ezra_Amazon
@Julia_Amazon
@Simon_Amazon
@Ash_Amazon
@Sakura_Amazon_
@JiAlex_Amazon
@Spencer_Amazon
Seller_ojhieNdBx0UIJ
Have you solved the problem?
We also lost the buy box to all of our products in UK,
I've gone from 5k a day to less then £1000 a day for no reason!
Similarly, we don't have any poor performance. All indicators seem to be perfect,
but there's still no Buybox!
Jameson_Amazon
Hi @Seller_GiVKopyNJZpci,
Thank you for reaching out on the Seller Forums! I'm just coming across this thread and wanted to check in with you, has there been any updates to your Featured Offer placement?
If you're continuing to experience this, please send me your case IDs for this and I'd be happy to take a further look.
All the best,
Jameson
Seller_dWf1BwPhuGgEK
All the Add to Cart buttons on the UK site of our store disappeared on September 11, 2025. This has directly caused a significant drop in sales, and we are in urgent need of help.
@Spencer_Amazon
@Jameson_Amazon
@Sarah_Amzn
@Ezra_Amazon
@Julia_Amazon
@Simon_Amazon
@Ash_Amazon
@Sakura_Amazon_
@JiAlex_Amazon
