Dear Amazon Authorities,
I am a female entrepreneur selling dropshipping on Amazon and my account was closed on 08.10.2024 due to a product that I never sold, only listed in my inventory. I have sent more defenses and documents on the subject than I can remember, but I am sorry to say that these mails are never read and I am constantly asked for invoices. First of all, I would like to ask how can I send an invoice for a product I have not sold?
I do dropshipping and I list the products. Then, if my customers order, I supply the products from Amazon.com, send them to my intermediate warehouse, and my intermediate warehouse checks the products and delivers them to my customers.
Below are the product details that caused my account to be closed. I am also sending you screenshots that I am not selling this product and that the product is not in my inventory.
ASIN: B000CHILYS /Gates TCK287 PowerGrip Premium Timing Belt Component Kit
When I checked this product on Amazon.com, 13 different sellers are currently selling this product.
In addition, I had acquaintances whose accounts were closed even though they did not sell the product on a similar subject, and their accounts were reactivated with the explanation they sent. However, my account cannot be opened.
I want this e-mail I sent to be objectively evaluated by a person who will really understand me, not an artificial intelligence.
I am a small seller who attaches great importance to customer satisfaction, constantly follows and applies Amazon policies. I support my family with these sales.
I am waiting for good news from you to make evaluations on the subject and to inform us.
