Amazon lost my goods and still won't compensate them
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Seller_1f97trG9Gor1x

Amazon lost my goods and still won't compensate them

Amazon lost my order. I've provided my invoice and Amazon's POD receipt for this, and I've submitted two lost shipment investigations for this, and the customer service always finds different reasons to refuse to compensate for my lost shipment, which is not responsible at all, which is really disappointing.

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3 replies
Fulfil Orders
Tags:FBA, Fulfilment Centre, INR (item not received), Lost shipment, Warehouse
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Jona_Amazon
In reply to: Seller_1f97trG9Gor1x’s post

Hi @Seller_1f97trG9Gor1x,

could you share a case ID which is related to this issue? Would like to check it in more detail.

Best,

Jona

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Seller_1f97trG9Gor1x
In reply to: Seller_1f97trG9Gor1x’s post

10546433902 and 10535433072 Both IDs are investigative reports about the shipment, and the agent refused to pay for my lost shipment for different reasons

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