I’ve sent 3 shipments to Amazon Germany (EU), and ALL of them are closed now. I get that Amazon might say I sent more or fewer units of some items—but even the ones they counted correctly are NOT showing as available!

Not a single unit is available for sale. I have lost everything.

Amazon keeps asking me for proof of ownership, but this makes no sense when they already received and counted my stock. Where is my inventory?!

Has anyone else been through this? What should I do?

Hi, I have a big issue with Amazon FBA. They several times lost a significant portion of my inbound shipment. While I provided all evidence that the shipment was delivered with all the units (POD, weight analysis) they do not reimburse the inventory they lost. Insted they keep sending the same template messages again and again.

Does anybody have this experience?

Is here anyone from Amazon who is willing to help? It seems like Amazon is forcing me to stop selling on their platform after 10 years.

Shipment FBA15JXZH9GS

Case 10797370652

@Seller_06JS7friV1yzw@Seller_sSkzzHms7Kxs6@Seller_hwwu0taY2D6Xs

Hi, I sent an FBA shipment to the Amazon FC through a partnered carrier UPS. My shipment has descrepancies and amazon won't reimburse me for them. I am sure I sent the units and also have added photo proof and a supplier invoice in the case with ID: 10004482352 could someone look into this? Amazon simply says that the "Shipment contents have been counted and confirmed and we perform a second physical count on your behalf"