Amazon wont pay me - No payment given since March 2024,
Hi
I received the below email in regards to not receiving my disbursments since March 2024.
Amazon will not give me my money after weeks and weeks of chasing/verifying deposit methods/calling the support line/opening cases.
Please could someone help?
I have used 2 different cards to verify to see if any of those would stop them from sending the same email but no luck ( cards are both in the same name that matches the account)
Pending transactions have been taken from my account from amazon which have not yet been put back into my account.
I have assigned to the correct marketplaces.
My deposit method also shows as Verified.
Email below what I received.
You must verify the ownership on one or more of your deposit methods in order to continue to receive disbursements.
Please sign in to your Seller Central account to begin your deposit method verification
Seller_Ncpz3f54xAeWu
Funds have also been stuck in account level reserve since March.
I have also looked at the account level reserve reasons and none are which apply to me.
@Winston_Amazon@Ezra_Amazon@Sarah_Amzn@Simon_Amazon
Sarah_Amzn
Hello @Seller_Ncpz3f54xAeWu,
I'll check with the partner team and come back to you as soon as I have an update.
Kind regards,
Sarah.
Seller_Ncpz3f54xAeWu
Hi @Sarah_Amzn
Thank you I appreciate it,
If this could be looked into asap as I have not received any payments since opening my account in march.
Sarah_Amzn
Hello again @Seller_Ncpz3f54xAeWu,
I checked with the partner team and they confirmed that the bank account is correctly verified and the disbursement allowance should be effective in the next hours.
Please let me know if you receive any communication.
Kind regards,
Sarah.
Seller_Ncpz3f54xAeWu
Hi @Sarah_Amzn
Thank you so much for your help I can now receive disbursements! :)
Sarah_Amzn
Hello @Seller_Ncpz3f54xAeWu,
Perfect! I'm glad I could help. 🙂
Wish you a nice day.
Cheers,
Sarah.
Seller_PLXfdrvOGjHe9
Hello Sarah, I have the same issue with Spain. for more than 15 month. from about Feb last year. I have tried everything. Naturally I have put my account there on holiday mode and guess what ,
Seller_PLXfdrvOGjHe9
Hello Sarah, I have the same issue with Spain. for more than 15 month. from about Feb last year. I have tried everything. Naturally I have put my account there on holiday mode can you please help? They keep telling me the relevant department will get back in touch with e because they don't see any problems with me account. Can you also help me?
Sarah_Amzn
Hello @Seller_PLXfdrvOGjHe9,
could you share the case ID so I can take a look?
Kind regards,
Sarah.
Seller_0ujDo2icJlVGS
if your card is valid and registered to the business and business address than you should not have a problem. You must be doing something wrong. 1-) Check if your card is not expired. 2-) card should belong to the business or a person who owns the amazon store. 3-) Card should be registered to the same business address. As amazon asked you deposit method meaning you are doing something wrong there found out what its is . if not call amazon and talk to someone to guide you.
