Low stock warning but 500+ in reserve
Hi all,
I currently sell a cosmetic/beauty product, it's selling well and I currently have a low stock warning, but 500+ in reserve - I use FBA, will it sort itself? Am I panicking too early or do I need to action anything?
Just for reference it shows 67 available, customer order 11, FC processing 517
Any advice or help appreciated
Kind regards
Low stock warning but 500+ in reserve
Hi all,
I currently sell a cosmetic/beauty product, it's selling well and I currently have a low stock warning, but 500+ in reserve - I use FBA, will it sort itself? Am I panicking too early or do I need to action anything?
Just for reference it shows 67 available, customer order 11, FC processing 517
Any advice or help appreciated
Kind regards
3 replies
Seller_BSr6gwjr0fDJP
@Seller_qR5nT1WAYjLNHI'm in the same boat across a lot of our ASINs...
Jameson_Amazon
Hi @Seller_qR5nT1WAYjLNH,
Thank you for reaching out about this! Please note that units can be in the reserved status due to the following reasons:
- Customer order: These units are used to fulfill customer orders.
- FC transfer: These units are being transferred from one fulfillment center to another to help place the inventory closer to customers. Units in the FC transfer status are available for customers to buy. However, customers might be shown a future ship date if no other units are available in the fulfillment centers for immediate fulfillment. Note: Transfers may take up to 22 to 25 days to complete. In some cases, transfers may take longer and investigation may be required (for example, delays due to Covid-19 restrictions or weather restrictions).
- FC processing: These units have been sidelined at the fulfillment center for additional processing, such as verification of item dimensions and weight, pending investigations or pending removal orders. If the units are not sidelined and are still listed under FC processing, then these units are not required to fulfill immediate customer demand and will automatically be moved to sellable inventory based on available quantity.
If you haven't done so already, I'd recommend reviewing your Reserved Inventory report to see if you can get more information on the units that are labelled as FC processing.
For more additional insights on your inventory and guidance on next steps, I recommend opening a case with Seller Support. Once you've opened a case, please share the case ID here so I can follow your communication and provide additional assistance if needed.
I hope this helps! Please let me know if you have any additional questions.
All the best,
Jameson