Unable to activate my account - no vat - converted fba to fbm
I am a seller from outside UK, had sent a few units for UK for FBA. We tried applying for VAT but our agent was not able to do so. we gave up. all the inventory is destroyed by amazon and now we have converted our listings to FBM. But not able to reactivate my account. there is no way to reach anyone on amazon. please help
7 replies
Seller_ZVAz3d5lZuGid
This is simply a forum of other sellers, not Amazon, so no-one her can do anything to help, as we do not have access to your seller account. If you had sent items to UK for FBA, then it is likely that you will already owe some VAT - have to say that 'your agent' was the problem - you have to apply for VAT registration via UK HMRC.
Try opening a case with Seller Support - cannot guarantee you will get a sensible reply, but that needs to be your first step.
Abella_Amazon
Hello @Seller_2n9Dh08Hr29GM
This is Abella from Amazon to help you. From the above post I understand that you are concerned about the Account reactivation.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
VAT stands for Value Added Tax. It is a tax that VAT-registered traders in the EU add to the price of the goods they sell, and pass on to the national tax authorities when they file their tax returns. If you sell goods in any EU country, it is likely you may be required to register for VAT in each country you sell in and it is your responsibility to ensure you are VAT-compliant.
Thank you @Seller_ZVAz3d5lZuGid, really appreciate your inputs. As correctly addressed you need to register for UK VAT and later enter the valid UK VAT number that belongs to your business to your Seller Central VAT settings so that the team can work towards reactivation of the account.
Please create a case to reach out to Account Health team by clicking on "Help" > Your account has been suspended > Account Health > Reactivate your account > Get help with my appeal from Account Health Support > Select Issue.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.